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VEVOR Tagliasiepi a gas per potatura rifinitura multifunzionali 5 in 1 26CC

Recensioni dei clienti per VEVOR Tagliasiepi a gas per potatura rifinitura multifunzionali 5 in 1 26CC

26cc

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Shawn Wells Shawn Wells
Gas tank arrived busted.
Gas tank arrived busted.  1
Gas tank arrived busted and gas pours out.
1 persone l'hanno trovato utile
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Dudley Scott Dudley
Price doesn’t matter if product does work
I followed all instructions. I am very familiar with 2 strokes, chainsaws, dirt bikes etc. The unit started as it should. Used it for 10 minutes and it quit while using it. Won’t restart. I should have read the other 1 star reviews. It’s obviously a hit and miss product. I contacted Customer Service and described in detail the failure. All they said was, send us a video. A video of it not starting, what ever for? None the less I sent it. Ine would think after all the complaints like mine, they would have figured it out…nothing yet.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Damir Mulalic Damir Mulalic
Boss
Trimmer was extremely easy to set up and the quality seems decent. Too bad the engine is worth nothing and wouldn't work for more than 40 seconds before stopping. Customer service offered 50% of my money back to take it to somebody and fix it. I am mechanically inclined and still couldn't figure it out so 50% was not worth it. (Got me thinking this is the whole point of selling a motor that doesnt work... at least they have a chance to keep 50% of the money i spent) I asked if I could get another motor and they said they were out of stock even though I could order it online and still can. So now I have a useless trimmer with a bunch of great looking attachments that doesn't do a damn thing. Really wish I got to use this thing because the price is excellent but I guess you get what you pay for. In the end they did give me 100% of my money back but I really wish i could have got a new motor instead
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Nolberto Figueredo Nolberto Figueredo
Low quality
I bought this equipment, it comes with many things but it's too heavy, although it has a harness to attach it to the body, it still becomes uncomfortable and has been a huge problem when trying to return it, even though I haven't used it, it's still in its box. Very disappointed with Vevor, I don't think I'll ever buy anything there again. When you don't want something, you just make the return and there's no need to give so many explanations or wait more than 5 days, and they still say they are resolving the case.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Juan Robert Bosquez Juan Robert Bosquez
6 in 1 63cc
Had mine for 2 months, already burnt out.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gaétan Guillotte Gaétan Guillotte
Service zéro
Depuis plus d une semaine que j’attends pour une bolt après le coupe herbe aucune nouvelle la seule chose qu’on me dit vous êtes en priorité de la foutaise jai pris garantie prolongée pour ne pas avoir de problème et aucun serve votre part je veux me faire rembourser j le coupe herbe ne fonctionne pas si jai pas la bolt très très très déçu du service
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Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Joseph Drake Joseph Drake
DO NOT BUY !
Bought the 63cc 6 in 1. I assembled the trimmer, mixed the proper ratio of fuel/ oil and went to start it. It pulled like a damn tug of war. It came out about half way then tried to start. Pulled again and same thing the cord pulled halfway out, released and tried to start. I am a 250 male and I’m telling you, it wore me out ! There is no way my wife or many other females would be able to start this. It feels as if it’s hydro-locked or timing is wrong or there is some other mechanical issue. It runs but my god it’s extremely difficult to pull. It pulls halfway out without sounding like it’s turning the engine over then snaps loose and attempts to start. I used the stringer, edger for a bit thinking maybe a “ break in period would help. It did not. I made a ticket and asked if I could just replace the head to save shipping cost. They wanted pictures or video. I had my wife video me and attempted to add the video but it was either too large or wrong format. I used the video exchange program and converted the video and attached it in my ticket. Now there is no word back from them. I sent a follow up saying I’m waiting on a response and still nothing. I will never trust vevor again !
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Amélie Amélie
Lanceur
52cc
Lanceur HS au bout de 2 utisations, pas de réponse concernant les pièces de rechanges
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Derick Marchuk Derick Marchuk
Lawnlegend/ Owner operator
This was the only combo until that offered the lawn Edger, not sure why because it does not have enough power to the the Edger or the chain saw attachment. This Edger needs the bigger Cc unit to run it properly. Not happy at all really.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronald Ronald
Bad clippers
Contact company. No response brand new used clippers 30 seconds they locked up. They will not stand behind it. So now I got garbage to toss out. Thanks
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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