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VEVOR Tagliasiepi a gas per potatura rifinitura multifunzionali 5 in 1 26CC

Recensioni dei clienti per VEVOR Tagliasiepi a gas per potatura rifinitura multifunzionali 5 in 1 26CC

26cc

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Roberto A. Brandon Roberto A. Brandon
Shipping problems false promises
After 2 weeks of buying this items I still have not received all packages. Customer service promised a Refund so I went to Home Depot and bought what I needed at a higher price of course. Now they refused to give me the Refund and I still haven’t got my full order. Customer service promised me a tracking number and I’m still waiting for it. Stay away from VEVOR
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Rick Rick
Broken upon arrival
Received order several days ago and was disappointed to see the housing for the air filter was broken. No damage in shipping anywhere. Sent in a refund request and I have been getting the run around ever since. I have not been able to use or return the unit because I am still waiting for the "team " to review the complaint. Sent pics of the broken part and box it was shipped in. This could have been a simple fix by just sending me a replacement part. So now I'm stuck with a machine I can't use and no refund to buy something different. Buyers beware!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kent Due Nielsen Kent Due Nielsen
Pensionist
52cc
Efter 2 timers brug, sprang hovedet på hækkeklipperen, så den ikke virker mere, har skrevet mail om fål levet et nyt, under 12 mdr. garanti. Men intet hørt tilbage, hvilket jeg syntes er dårligt af jer, også svært at finde en mail adr. Der virker, så meget skuffer
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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Matthew Bellaus Matthew Bellaus
ABSOLUTELY INSANE NO PRODUCT SUPPORT
So I ordered the biggest unit I I received it It did not have the piece that holds the attachments in place so I reach out takes weeks for them to tell me that I have to send it back for one little part I send it back and now they no longer have the unit?! When I started the whole process they were in stock now after weeks of dealing with robots and ZERO PEOPLE ITS OUT IF STOCK?! absolutely insane to me!
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Zach Zach
Garbage
No part of it will assemble, holes drilled in the wrong spots. Instruction Manuel is useless and horribly written. Want to find the order number so I can return it but of course they make that impossible, every time I click on the order for the number it just takes me to the page to buy another one of these pieces of junk
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Blevan Blevan
VEVOR 52CC 6-in-1 Multi-Functional Trimming Tools
Fell apart after a few uses
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Chad Hutchison Chad Hutchison
N/A
I used this twice to cut hedges.. it used so much fuel. I used a full tank on three hedges. A set screw was loose and bent so the articulating hedge trimmer attachment doesn’t articulate fully. The fuel tank cap leaks. It doesn’t self align properly and tighten to prevent leaking. I’ll be seeking a refund or replacement.?
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pissed off customer Pissed off customer
Underpowered P.O.S.!
Grossly underpowered and this company pulled a bait and switch on me. I went online to order the biggest one that had the 62 cc cause I knew I needed something bigger and then I went down through the menu option on their ad that showed the 62 cc and I clicked on it and they charged me for the 62 cc they’re jacked up website still showed it as the 26 cc that was in the header for the ad but I had clicked onto the larger one the 62 cc these bait and switch bastards refused to return it. They did send me 60 bucks back the difference between the price of the one they charged me for versus the one they sent me but refused to return it so now I’m sitting here with a piece of shit weedeater that isn’t worth a damn. You can’t trim shit with it. You can’t use the hedge trimmers cause I barely cut even the sawblade they send won’t cut through anything because the damn thing just stalls out you could sit there on a quarter inch thick weed and grind away on it for 10 minutes before it’ll cut through anything because it drops the RPMs down to nothing cause it’s grossly underpowered do not trust these people do not buy from these people. Now let’s see how long it’ll take them and how often I will have to keep on trying to post a review because they’re blocking bad reviews on their garbage products.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Darren Darren
Mr
Gear coming from the engine stripped out on the 2nd use very disappointed in this product. Don't think ill buy any more products from here.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Clay Michael Clay
Home Gardner-yard maintenance
I bought the 6 in 1 multi hedge trimmer. It cold started the first initial time and even had a warm start. However, after mowing the lawn, I went to do another cold start and it won't start. There IS NOT a direct number to technical support. I had to call the refund replace number and they wrote up a technical request and said the person would call me in a couple of hours. It has been 7 hours with no response.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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