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VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Tipo Orizzontale No 8KW-Rosso

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8221 Recensioni
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Tradotto
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Harold Pilon Harold Pilon
Chauffage diesel
Na jamais fonctionné Erreurs E8 je pensais que c'était du a mon installation. Après avoir enlevé, tester sur l'établit, rien a faire toujours erreur E8
0 persone l'hanno trovato utile
Risposta del servizio clienti: Salut, nous sommes désolés d'apprendre votre mésaventure et nous accordons une grande importance à vos commentaires. Un billet de soutien a été créé afin que notre service à la clientèle puisse vous contacter directement. Ils vous contacteront par courriel et vous tiendront au courant jusqu'à la résolution complète du problème. Veuillez consulter votre boîte de réception. Merci de nous avoir donné l'occasion de rectifier la situation.
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Tradotto da francese
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Adrian Adrian
Lovit
Tipo Verticale Si 8KW - Arancione
Produsul a venit deteriorat
0 persone l'hanno trovato utile
Risposta del servizio clienti: Naisaras tumenqe so den tumaro gindo. Amen sam but dukhade te aśunas pal-e pharipa save arakhljan tumen e prodùsosa. Amen kerdăm jekh bileto vaś tumende te śaj te śunen kadava pućhipen. Amaro timo e klièntosqo ka kontaktisarel tumen prekal o e-mail thaj ka del tumenqe informàcie źi kana o problèmo ka avel reslo. Mangav tumen te dikhen tumaro inbox sigo vash amare mesažura.
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Tradotto da rumeno
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Johnny Johnny
Fungerer ikke som den skal
Tipo Verticale No 8KW-Rosso
Dieselpumpa gir ikke nok diesel slik at den stopper etter få minutter. Jeg trenger en ny pumpe. Jeg har prøvd support men de krever en videodokumentasjon for å se på problemet. Jeg lan inn videoer som avtalt i chaten men de hevder at de ikke har fått den. Hvis dere ikke reagerer på dette så gir jeg opp.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Takk for tilbakemeldingen din. Vi beklager å høre om problemene du har opplevd med produktet. Vi har opprettet en henvendelse slik at du kan følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se meldingene våre.
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James Lehr James Lehr
Self
Tipo Verticale No 8KW - Arancione
Never received the product from Vevor. Will not waste time find products from this company again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Nick Bowmam Nick Bowmam
Mr
Tipo Orizzontale Si 8KW - Arancione
Purchased Diesel heater from vevor Package came damaged No exhaust Went back and fourth for almost 2 weeks where they were emailing me at all diffrent hours 3@m /4am with options but didnt want to refund or return Eventually they did a full refund and sent out another replacement part(exhaust) After the second exhaust arrived damaged (unsure why they didn't package it properly) they turned around and said i was now on my own and go and find something that will work as I have had a full refund Disappointed and lack of professionalism
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Leon Leon
Unhandlich, schlechte qualität
Die Heizung ist unhandlich, lässt sich sehr schlecht befüllen, ist laut, klackert und die Passform der Teile wie Auspuff etc. passt einfach nicht schön zusammen und ist undicht. Ich würde die Heizung NICHT weiterempfehlen!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
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FRANK BOWKER FRANK BOWKER
Disappointed consumer
Junk. Pure junk. This heater did not work after installation. It died after 33 minutes. Customer service is an absolute joke. You enter a chat and they then ask you for your patience and understanding by making you wait two days for them to get back to you. How would you possibly know that you would be at the heater to troubleshoot when you don't know when you're going to contact you again. This company is horrible
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ricky Ricky
8kw heater
Tipo Verticale No 8KW-Rosso
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Terry Dorion Terry Dorion
Owner
Tipo Orizzontale Si 8KW - Arancione
Arrived very fast in time for the cold weather! Except error code 09 motherboard is roast Apparently we really needed this to work as we live in a camper year round. This is the second one I bought in the last 10 months and the other one just started acting up as well... Way too cold for a bad board
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
Absolutely terrible
This unit gave me an error e-6 at first attempted startup after following the terrible instructions for manual priming and startup. I have since tried to adjust the fan speed sensor(attached to the motherboard) closer to the fan and further and everywhere in between with no luck. Customer service is sh!t its been 2 days since i first reached out on their "live" chat with no response now for a solid day. I will never buy from vevor again if this is how they do business and if this is the deplorable state of their after purchase service. I am certain the motherboard is toast on the fan speed sensor circut as the fan spins for max 7 seconds before faulting on a e6 code
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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