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VEVOR Gelatiera da Banco a 3 Gusti, Macchina Commerciale per Gelato Soft da 22-30 L/ora, Gelatiera con Accessori Completi, Utilizzo per Gelato Soft

Recensioni dei clienti per VEVOR Gelatiera da Banco a 3 Gusti, Macchina Commerciale per Gelato Soft da 22-30 L/ora, Gelatiera con Accessori Completi, Utilizzo per Gelato Soft

6L*2-R2

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373 Recensioni
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Kimberley Kimberley
Don't Do It
Don't Do It 1
I bought two of these machines for a boba shop in Canada, and neither works properly. All electrical requirements were checked and confirmed, yet both machines fail after about 20 minutes and throw error codes. These units are built incorrectly. Do not be fooled by the price, this deal is too good to be true.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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HIRSCHY J PIERRE 0764330448 HIRSCHY J PIERRE 0764330448
Déjà en panne
6L*2-R1
Mme Mr La machine a fonctionné 1 heure puis est tombée en panne . Notice en anglais . on ne sait pas ou réclamer le dépannage Je reste à disposition au 0764330448 ou par mail jph913@orange.fr
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Melanie Forbes Melanie Forbes
Doesn’t work at all
The first time I turned it on and pressed “freeze”, there was a pop on the left side of the machine. It won’t turn on at all. Vevor asked for a video. I sent the video. They asked for pictures of the problem. Ummmm. IT WON’T TURN ON!!! I have told them I want a refund or a new machine shipped. They haven’t responded in over 24 hours. I will be filing a chargeback with my credit card company if this is not resolved to my satisfaction.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Again wrong machine Again wrong machine
I got the wrong machine
I ordered another machine. And again the wrong machine was sent. Come on
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Oguzhan Akbas Oguzhan Akbas
Beschädigte Lieferung
Controllo a Tocco
Ich will dazu kein Kommentar abgeben. Vor 2 Monaten bestellt, mit Display Schaden angekommen, und ich warte immernoch. Leider die kompletten ferien mit unfassbar gutem Wetter verpasst. Alle Pläne Anschaffungen und Investitionen für nichts. Die Probleme werden mit Bots gelöst. Wow, ich könnt im Strahl kotzen
1 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Andy Andy
Trop bruyant
6L*2-R1
La machine fait beaucoup trop de bruit a l’utilisation et même pour garder le froid donc très compliqué de l’utiliser dans un commerce
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Bobby Knotts Bobby Knotts
C Store Owner
This thing lasted less than 2 years and is not maintenance friendly. Has quit again. Just going to throw it away and start over with a different brand.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Gabor Gabor
Crashed after 2 days
6L*2-R1
The machine was working fine only for 2 days. After 2 days of usage one of refigerant pipes just got broken and all of refigerant gas leaked. After contacted with customer support, they did not suggest and repairing service or replacement of device. Just suggested me some money back and requested me to call some expert who is fixing the pipe issue and filling up with gas. This happened and the expert mentioned that temperature of the compressor within the machine is exremely high (>100 °C), which is not normal as well as the compressor is shaking some much within the machine and most probably this caused the pipe breaking. Now I requested to the machine get completely replace as per it cannot be repaired due to there is no possibility to buy a new compressor to the machine.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ice-cream maker Ice-cream maker
Reaching temperature
The item never reaches the specific degree It was working ok for 2 months and not worked at all
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anterrio Anterrio
Shop owner
I received the machine packaged in a wooden create and attached to the create was a device to show if it was tipped over and sure enough it was red. Now the machine does not turn on
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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