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VEVOR Scooter Elettrico 4 Ruote per Disabili Anziani 1000W, Scooter Carico max. 226,8 kg, Autonomia 35 km, 3 Modalità di Velocità, Capacità di Salita da 20°, Cestino Portaoggetti

Recensioni dei clienti per VEVOR Scooter Elettrico 4 Ruote per Disabili Anziani 1000W, Scooter Carico max. 226,8 kg, Autonomia 35 km, 3 Modalità di Velocità, Capacità di Salita da 20°, Cestino Portaoggetti

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53 Recensioni
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Russ Dawydiuk Russ Dawydiuk
Mr
VEVOR has the worst customer service I have ever experienced. My Vista Quarter Scooter sat at Logistics Company in BC for a month. It took six weeks to get delivery. As one other person said, there is a blue breaker under the seat that must be turned on to charge that is not mentioned anywhere in the manual or instructions. I have been emailing for two weeks to find out where the parking brake is. Or even if there is one. Still no satisfaction.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Mike Nickele Mike Nickele
Not delivered
I've been waiting over 30 days and cannot contact the delivery agent to send me My scooter. I have been calling them four times a day for ten days and they don't answer. I've tried calling them on 4 of their company and none answered. Please Help
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Terry Ryan Terry Ryan
What a nightmare
We got the Vevor lunar mobility scooter, couldn’t charge it, couldn’t open the seat cover over the batteries, so we took the hinges out of the seat and found out the blue button under the seat wasn’t turned on. We turned it on and it charged!! But the seat still won’t open, did you forget to hook up a cable????? We have been waiting for a week for someone to help us and they always tell us we will hear from them in 48 hours that was a week ago!! What a bunch of morons!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Geoffrey Smith Geoffrey Smith
Mr
This scooter is great, and was easy to set up. The shipping process was horrible. Customer service was horrible. I would not purchase from VEVOR again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brenda Dillon Brenda Dillon
Scammed
Scooter won't charge...there is no customer service only online correspondence and they continually answer without.eone will get back to you in24-48hrs. 2 weeks later still no answers 4000.00 scooter i can't use. DO NOT ORDER FROM THIS COMPANY. WARNING!!!
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Gilles Gilles
Mr
Livre d'instruction incomplet 1- Impossible de lever le siege 2-Impossible de bouger le siege Impossible de démarer le scooter avec la clé 3- Une partie de la carosserie brisé
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Pam Atherton Pam Atherton
Owner
Owner 2 Owner 2
Nice scooter however haven't been able to use it yet. This manual doesn't support the lunar model. There are wires hanging off of the scooter and no way to get to the batteries. The support is just an email and that doesn't work. We need someone to call that knows something about this scooter. I am not wanting to send this back and I can't waste $2100 dollars. Battery is not charging. If I'm able to speak to somebody and get this issue resolved I will come back and do another review.
12 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Maxie Simmons Maxie Simmons
Mr.
Mr. 1
The book states parking brake is on left brake handle bar but there is no button for parking brake. It is impossible to use the scooter safely without a parking brake. Over all rating would have been much higher but due to the lack of parking brake the rating is lower.
12 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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WILL WILL
OWNER
NOT SUITABLE INDOORS
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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David for DR Management David for DR Management
Mr
WARNING DO NOT BUY Product arrived damaged and unusable, axle damaged and instrument cluster damaged, customer service representative full of stories and no action after a week of correspondence. Parts not available to repair. No further choice but to take legal action to recover expense.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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