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VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Tipo Valigia No 8KW - Nero

recensioni dei clienti

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209 Recensioni
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Tradotto
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James Barnes James Barnes
Purchaser
The unit started out great. I followed the priming instructions for the pump and when i did the three taps on the power button it ran good. The thermostatsmalfunction the next day and when the heater was in the turn off phase it showed A PP which indicates prime pump on the thermostat . It went hay wire smoke was pouring out of the unit because the glow plugs were on when it was turning off. The fan stopped and smoke was every.where. Didn’t even have it for a week and I’m very disappointed. I’m not sending back I am keeping it a reminder to not be cheap and not buy cheap stuff. This thing didn’t do a good job.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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NOT NOT
Owner
I really liked the took Box idea and jumped into a purchase. My first attempt at using the Box failed with the E4 message. The next 6 also failed. Im in touch with Vevor regarding a return as no spare parts seem to be available according to my search. I not sure I can work a repair as the unit has little room to work with, very tight. I also tried the Support Chat but it is not working I have sent photos and now await the result. Wish me Luck plse.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Travis  Rademacher Travis Rademacher
Not impressed. Missing parts
Was so excited to receive heater. However I got it fueled it up with diesel plugged in to 110 then went to hook exhaust hose up and it wasn't in box neither was the silencer. The black heater hose was missing as well. I still tried it seems to work but rather frustrated by missing half the parts
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ralph Bronson Ralph Bronson
Mr
Not happy only had my heater for a couple weeks and the fuel pump went I have been trying everything to get ahold of someone to get the parts or have it serviced under my extended warranty but to no avail can't reach anyone wtf terrible customer service all I want is a damn fuel pump so I don't freeze I have bought 3 heaters from vevor directly wtf can someone help me
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Harry  Nordnes Harry Nordnes
Mann
Tipo Cassetta degli Attrezzi No 8KW - Arancione
Mann 1
Bestilte denne skulle Til Narvik havnet i Alta Vanskelig å få den vidresent til rett adresse
1 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har mottatt saken din angående dette problemet og har vært i kontinuerlig kommunikasjon med deg om det. Vi har gitt deg en løsning via e-post og venter nå på tilbakemeldingen din. Vi vil fortsette å følge opp problemet til det er fullstendig løst. Vennligst følg med på svarene på sakene dine og e-postvarsler.
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Tradotto da Norvegese (Berkmel)
Vedi originale
No Power to unit No Power to unit
They are really trying but still no luck
They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1
Order # 25112000944218093955 No power to the unit. Walking though troubleshooting process for days. Have called, emailed and sent pics Request #2908900 - This is supposedly an amazing heater -- cant wait to test it out.. Paid extra for external tank - but for now Its completely not functional until we figure out the short... Not a happy camper today out here in the cold.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adi Adi
Defective Heater With Serious Fuel Leak
I received this diesel heater, but it arrived with a serious fuel leak. Diesel fuel was leaking inside the unit.. Due to the potential fire and safety hazard, I stopped using it immediately. I contacted customer service, provided video evidence, and requested a refund. The initial response times were slow, and I was offered a replacement when I had specifically requested a refund. My experience with this product has been disappointing due to the safety issue and the difficulty resolving the matter. Buyers should carefully inspect the unit before use.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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 Chenia Chenia
Jamais reçu ma commande
Tipo Cassetta degli Attrezzi No 8KW - Arancione
Je n'ai jamais reçu ma commande
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Tradotto da francese
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Max Max
Mr
Heater was working great then the fan quit working now I am trying to get parts to get it working it needs a new fan controller the fan controller also controls the operation of the heater working with warrant department for parts
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steve Wurtz Steve Wurtz
President/Ceo
This unit ran when first installed, however haven’t been able to get it started again. Very frustrating trying to get help This unit was my second purchase, so I’m very disappointed in its performance
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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