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VEVOR Riscaldatore d'Aria Diesel 2 KW, 12V/24V, con Controllo APP Bluetooth, Telecomando Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile Riscaldamento per Veicoli e Spazi Aperti

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 2 KW, 12V/24V, con Controllo APP Bluetooth, Telecomando Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile Riscaldamento per Veicoli e Spazi Aperti

Tipo Verticale Si 2KW - Bianco

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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713 Recensioni
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James James
Heater directions
Heater directions 1
I bought this diesel heater,, and the directions are not good at all. Very very confusing. I reached out to Vevor for simplified operating directions but no luck. I will not buy this heater again and based on the customer services I never got from Vevor, I may not purchase anything else from Vevor again. Not happy at all with Vevor
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ed monilaws Ed monilaws
Mr
Mr 1 Mr 1 Mr 1
Had trouble from day one with this lemon of first heater Manual is lot to be desired support just does song and dance final issue fuel pump quit. 2-3 days before anything happens -21 here need something reliable not this piece of crap❗️❗️❗️❗️
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Diane Coghill Diane Coghill
Never received it
Never received it 1
It has been a month, and I never received the item, so I don't know why I'm being asked to review it, but I do expect a refund.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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C C
I just don’t know….
I just don’t know…. 1
Purchased just a couple months ago to replace my 8kw vevor from last year, which was overkill for my tiny teardrop trailer which I live in full time, so I was expecting the 2kw to be the perfect downsize. It functioned like a dream day in and day out until one day, billowing white smoke from the exhaust, error 10 messages, auto shutdown. I tried everything the instruction manual and the internet could suggest; I bought a new glow plug, cleaned the combustion chamber, switched from the AC plug to the DC plug, I even bought a bigger Jackery to run it off of. Still billowing smoke, still errors, still shutdowns. The only thing I can think of causing this would be that I was running it on its lowest setting for 48hrs+ at a time, since I’m only trying to heat 36sqft of poorly insulated trailer and it’s much more electrically efficient to run it consistently than turning it off and on again. But it’s been quite a cold December, even by hardy New England standards, so I wonder if I just didn’t give the machine a chance to ‘clear the pipes’ at a higher setting perhaps there’s just too much built up carbon in some area I can’t get to to clean it. Either way, I am disappointed in the short space of time this issue crept up in, and that I haven’t been able to fix it in all my efforts and other investments. Now I’m back to using my old 8kw from last year, which also leaks and blows in hot diesel-y air straight into my home and gives me quite the headache, but I’ve got to use it until my new order of another new heater arrives.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Seyer Mike Seyer
Issues
Issues 1 Issues 1
Heater never worked out of the box. Keep getting E-8 and E-10 errors
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Adi Cislaru Adi Cislaru
Lo comprato e non funziona
Tipo Orizzontale Si 8KW - Bianco
Lo comprato e non funziona  1 Lo comprato e non funziona  1
Non funziona lo comprato difetto e non mi lo cambia non sono seriosi magari se ordinate stati atentii
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
Henry Clark Henry Clark
Do not buy this product
Do not buy this product 1
Shipped me a faulty product, twice now. Once on eBay once on vevors website. First the fuel pump didn't work (straight out of the box, followed their instructions, still didn't work, used another one I had laying around and finally got it working only to have the glow plug fail after a mere 1 month of light use. Swapped it out with spare parts from my other failed heater (which came with a totally fried circuit board mind you) and still no luck. Customer service is non existent. The business model of his company is to sell faulty trash and hope you won't return it and then ghost you when you finally do try to return it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bloedbessen Bloedbessen
Câble d'alimentation défectueux
Tipo Orizzontale Si 8KW - Bianco
Câble d'alimentation défectueux  1 Câble d'alimentation défectueux  1 Câble d'alimentation défectueux  1
J'ai examiné les éléments du contenu du carton et j'ai constaté qu'il manquait la gaine pour le tuyau d'échappement. Mais le plus grave est sur le câble électrique de l'adaptateur secteur. En effet, celui-ci est partiellement détérioré au niveau de la prise. Il met donc impossible de connecter le produit sous peine de graves conséquences ! Je suis donc très déçu de la marque Vevor au niveau du contrôle qualité.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons bien reçu votre ticket et sommes en contact permanent avec vous à ce sujet. Soyez assuré que nous suivons attentivement votre situation et que nous vous proposerons une solution dans les meilleurs délais. En attendant, veuillez consulter les réponses aux tickets et les alertes par e-mail pour rester informés.
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Tradotto da francese
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Eduard Eduard
Not working
Tipo Orizzontale Si 8KW - Bianco
Not working  1 Not working  1 Not working  1
I received the order yesterday but it has a problem, it doesn't start and has error E10. What can I do in this situation?
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Fean Fean
Leaked diesel and smoked like crazy
Never got the thing to run without spitting smoke and the tank leaked diesel like crazy
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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