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VEVOR Riscaldatore d'Aria Diesel 2 KW, 12V/24V, con Controllo APP Bluetooth, Telecomando Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile Riscaldamento per Veicoli e Spazi Aperti

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 2 KW, 12V/24V, con Controllo APP Bluetooth, Telecomando Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile Riscaldamento per Veicoli e Spazi Aperti

Tipo Verticale Si 2KW - Bianco

recensioni dei clienti

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713 Recensioni
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Nick Nick
Mr
Product is great, service from staff is well below standard. If you want customers to buy more, improve on that and everything would have been great.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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Tim Tim
Hit and miss
Could be a great purchase or a waste of money. I've ordered 3 of these now, first was a kit that unfortunately didn't work what I needed, second died within hours of receiving, third has been alright so far. Vevor customer service is a joke. Within days had second unit fail and spent weeks trying to get warranty.. initially offered $20 in compensation. Fought another 2 weeks to get a full refund. Bluetooth doesn't work with Samsung apparently, third party app that I'm not sure I'd trust anyways. Set your sights low and don't expect support... you won't be disappointed.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
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Richard Adam Kudlak Richard Adam Kudlak
Inuit tool fabricator
Works well, but have to warm up with heater sometimes before startups. When working heats up my 16'x16' shop very well.
0 persone l'hanno trovato utile
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Justin Justin
None
It heats the area, no problem. The reason for a mid-grade is its ease of use and lack of instructions. There are NO instructions provided on how to use. I have still not been able to connect the remote, nor the App, and I had to fumble my way through figuring out how to start it the first time. Provide easy to follow instructions!!!!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rene Rene
Vevor 2kw dieselkachel
Tipo Verticale Si 2KW - Bianco
Zeer goedkoop en slecht. Wordt defect geleverd! Slechte ondersteuning door klantenservice.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Alex Alex
Poor heat
Poor heat 1
Does not have good heat. I used it to heat my roof top tent and the heat was very disappointing. It was 1°C and it barely made it to 18°C on its max setting. Which also barely lasts a full night.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Derk Derk
Mr
The app is junk, won't link at all...manual is useless, can't figure anything out, can't change any settings....highly disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Thomas Thomas
Un chauffage qui fait le tour des problèmes en quinze jours d'utilisation
Tipo Verticale Si 2KW - Bianco
Nous avons commandé ce chauffage pour équiper notre pickup. Beaucoup de bruit à la première utilisation, des odeurs de brulés par moment, beaucoup de fumée alors que nous avons respecté les consignes d'installation et utilisé du diesel +. Depuis le début de notre voyage pour un an nous subisons que des pannes les unes après les autres. JE RECOMMANDE VIVEMENT DE PASSER VOTRE CHEMIN POUR PARTIR SEREIN!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Moineau Moineau
HS GROS PROBLÈME AVEC LE SERVICE GARANTIE VEVOR
Tipo Verticale Si 2KW - Bianco
Problème avec la garantie légale réparation échange. VEVOR refuse de me remplacer mon chauffage défectueux. Depuis 5 jours Vevor me dit qu'il va me répondre, mais rien. Très déçu du comportement des responsables SAV, il font visiblement tout pour ne pas prendre en charge la réparation ou l'échange du produit Produits qui ne fonctionne pas avec le télécommande, il ne paraît pas neuf, on dirait un produit reconditionné, pas d'affichage possible avec celle ci. La pompe est très bruyante.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Risto Risto
elektricity specialist
Tipo Orizzontale Si 8KW - Bianco
Dieselpump stopped work after 1 day and tempsensor as well . Might be good if it works!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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