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VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Recensioni dei clienti per VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Bianco Tavola Singola

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89 Recensioni
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Creative heartbreak Creative heartbreak
Heat Press
I haven't had the machine a full 30 days. Read the unboxing instructions on how to use it and followed all the instructions. Referred to YouTube university as an extra measure. Last night, I noticed a few things as I uploaded the video to the help chat. The machine is discolored on one side (two different shades of pink) but not on the other, which indicates that it may have been used or refurbished, as I can count the times on one hand that I have used it. Not enough, to create discoloration. Second, the press stopped going down in the middle of the one time I actually use it. There are no obstructions, it's making a real terrible noise, and I am very sad. I selected this brand based on reviews over its competitors. I hope Vevor rights this wrong.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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THERESE THERESE
⭐☆☆☆☆ Very Disappointed – Failed After Two Uses & No Real Customer Support
recently purchased a TGIS heat press and unfortunately had a terrible experience from the start. After only two uses within the first week, the machine completely stopped working properly. The press would no longer raise or lower correctly and started making loud, grinding noises like something inside was breaking. What made the situation worse was the lack of customer service. There is no phone number to speak to an actual person. The only way to get help is through email, which made the process slow and frustrating. When you’re running a small business or trying to complete projects, waiting days for replies is not acceptable. After going back and forth through emails, I did eventually receive a refund, which I appreciate. However, I was told to keep the defective unit — and honestly, what am I supposed to do with a broken heat press that doesn’t even function? Overall, the product quality feels unreliable and the customer support system is inconvenient and impersonal. I would not recommend this heat press to anyone who needs dependable equipment.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Rachel Rachel
Boss
Product came heating to max heat every time, the pressure on the machine is not enough to even press a tshirt in one go like the manual press does. Customer service not helpful in reaching a return which is written all over the website let alone the machine being faulty. Has really made it impossible as a small business to get my products out on time.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Alan johnson Alan johnson
Mr
Never worked had to return
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jc Jc
This thing is trash
Turns off when it’s ready,gets hot then turns off Can’t adjust temperature or time this was a waste of money I feel like if this was $50 it would be worth it. When I opened up the box the label that was supposed to be stuck on it fell off the adhesive was cheap I’m not happy about this
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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g g
g
They sent me an used and broken machine. Very bad service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ana Johnson Ana Johnson
Terrible quality and customer service
Broke after pressing 2 shirts. Have been waiting for almost a week for a response from customer service to be able to send back and order another one. It’s Christmas and this was purchased to make gifts. Super disappointed in the terrible quality of this machine and especially the terrible customer service from Vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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jychad2 jychad2
owner
I am very disappoint with this item...the machine do not let up to put the shirt under it...you will burn your hand...I try to return the item but they would not because I did not report it in time.....It hard to set the setting also....
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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M M
Absolut schlechter Service
Blu 2 in 1
Die Maschine kam im Paket verkratzt und alles mögliche an. Außerdem habe ich einen Schlag bekommen und ich kriege von irgendeiner ki angeboten, dass ich es auseinander bauen soll und keine Ahnung, was wo keine ganzen Sätze geschrieben werden und ich habe seit zwei Tagen die Probleme, dass ich hin schreibe und einfach nur ein rücksende Etikett möchte und es klappt einfach nicht. Es es grenzt schon wirklich an Verarschung und an Frechheit.!!!!! Einfach nur grottenschlecht, nie nie nie mehr wieder. Ich hoffe, dass ich jetzt endlich ein Rücksendeetikett bekomme Man kann überall seine Sachen reklamieren oder zurückgeben und es ist ein Riesenaufstand und keine richtigen Antworten, weil alles nur automatisch geschrieben wird und absolut kein kümmern. Das geht gar nicht so verliert man seine Kunden.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren. Wir nehmen Ihr Feedback sehr ernst. Wir werden Ihr Anliegen umgehend an unseren Kundendienst und After-Sales-Teams weiterleiten, um Verbesserungen zu erzielen. Vielen Dank für Ihre Rückmeldung – Ihr Feedback ist entscheidend, um uns zu helfen, das Problem zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend bearbeitet wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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