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VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Recensioni dei clienti per VEVOR Macchina per Pressatura a Caldo Automatica, 38 x 38 cm, per Magliette con Rilascio Automatico e Pressione Regolabile, Display Digitale, per Progetti di Trasferimento Termico, Bianco

Bianco Tavola Singola

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89 Recensioni
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Sepp Sepp
Poor decision made on this product
Was told by customer support to watch YouTube video on how to fix the heat press. Tried several times to repeat the process of the video with it only working 5 to 10 minutes at a time. Reached out again to customer support to see what could be done and it’s been quiet no response.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Angela Angela
Product keeps failing!!
Would be great but my heat press keeps failing! The only 2nd day to use it the motherboard started smoking intensely. They shipped us a new motherboard (which took 3+ weeks to get to me) with zero instructions on how to put it in but luckily my husband is a handy man and was able to get it replaced. Now the machine is only making a loud whining noise and won’t lower the top plate. They gave 2 suggestions on how to reset it and neither is working. I truly am ready to ship it back.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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William Harrison William Harrison
Ceo
Ceo 3
Purchased this machine on Nov 20 got it about week later, 3rd day using it it stopped working after only 9 t-shirts would not Auto or manual down, made a lot of noise, so I have 2 other machines that are a different brand to finish my work. Sent back in the shop a half hour later to do a video as required by Vevor to return the machine and after firing it up it work again. I highly recommend you have a backup machine because I like this machine when it works, but I don't think it's made to work in a commercial shop. By the way the choice of stars above were not my choice .
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Monlemey Monlemey
Très déçu de ce site
Bianco Tavola Singola
Très  déçu de ce site  1
Je fais ce commentaire le 14 juin. J'ai passé ma commande le 1er juin et je n'ai été livré que le 10. Entre-temps, j'ai reçu un message du transporteur m'informant que je ne serais pas livré et me demandant de contacter le vendeur car le colis était abîmé (le carton mouillé). Mais à ma grande surprise, c'est le même colis qui m'a été livré après avoir contacté Vevor. Et la machine ne fonctionne pas, impossible de faire une seule presse, tous les boutons clignotent sans cesse. J'ai contacté le service après-vente depuis hier, aucune satisfaction. Je suis très déçu, d'autant plus que c'est la première fois que je commande sur le site. J'espère que j'aurai une suite favorable me faire rembourser ou qu'ils me change la presse en attendant toute mes commandes sont en attendant impossible de satisfaire mes clients car pas de matériel pour travailler
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Diogo Santiago Diogo Santiago
Mr
Bianco Tavola Singola
Bad machine, broke after only 2 uses. Then they sent another one and broke in the first use. Don’t recommend.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ricardo Ricardo
Desiludido
Bianco Tavola Singola
Comprei uma prensa nova , quando a recebi funcionou uns 2 dias Neste caso já estou a 3 semanas a reclamar e nada, já me indicaram para tratar do assunto juridicamente ! Atenção não comprem, porque já vi que é complicado responderem !
0 persone l'hanno trovato utile
Risposta del servizio clienti: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Eric Eric
Presse à chaud automatique
Bianco Tavola Singola
Machine HS au bout de 24 heures, remplacée et de nouveau HS au bout de 24 h. Matériel absolument pas fiable. Message envoyé au support client resté sans réponse. J'ai recommandé une machine, manuelle cette fois. des commandes en attente depuis longtemps du fait de l'indisponibilité de la machine.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Valentin Valentin
Equipment broken in less than 7 days
Bianco Tavola Singola
Do not purchase this product, it broke in less than 7 days, it sends you to custom service even though you are in the free product exchange period. I have not received a reply yet. I thought they were a reputable company even though I have a lot of equipment under the Vevor brand, I no longer recommend this product
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Liesbeth Rombaut Liesbeth Rombaut
Ding werkt niet! Helemaal NIET tevreden
Bianco Tavola Singola
Toestel is geleverd op 16/11 dus slechts 10 dagen oud! er zijn exact 7 t shirts met geperst, en hoe toestel doet het al niet meer... bovendien krijg ik geen concreet antwoord van de dienst na verkoop. Heel jammer!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket over dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur oplossen en u blijven helpen totdat al uw vragen zijn beantwoord. Houd de reacties op uw tickets en e-mailmeldingen in de gaten.
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liliana liliana
Not Impressed
Not Impressed 1
The unit is not working and support has not contacted me back. My request for return/Refund was closed without a response.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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