Recensioni dei clienti per VEVOR Gelatiera da Banco, Macchina per Gelato Soft da 22-30 L/ora, Gelatiera Commerciale a 3 Gusti con Accessori Completi, Utilizzo per Gelato Soft

The first time I turned it on and pressed “freeze”, there was a pop on the left side of the machine. It won’t turn on at all. Vevor asked for a video. I sent the video. They asked for pictures of the problem. Ummmm. IT WON’T TURN ON!!! I have told them I want a refund or a new machine shipped. They haven’t responded in over 24 hours. I will be filing a chargeback with my credit card company if this is not resolved to my satisfaction.

I ordered another machine. And again the wrong machine was sent. Come on

Ich will dazu kein Kommentar abgeben. Vor 2 Monaten bestellt, mit Display Schaden angekommen, und ich warte immernoch. Leider die kompletten ferien mit unfassbar gutem Wetter verpasst. Alle Pläne Anschaffungen und Investitionen für nichts. Die Probleme werden mit Bots gelöst. Wow, ich könnt im Strahl kotzen

This thing lasted less than 2 years and is not maintenance friendly. Has quit again. Just going to throw it away and start over with a different brand.

A encomenda nunca foi entrgeue apos mais de 1 mês de espera e de cententas de tickets a VEVOR

The item never reaches the specific degree It was working ok for 2 months and not worked at all

I received the machine packaged in a wooden create and attached to the create was a device to show if it was tipped over and sure enough it was red. Now the machine does not turn on

There was nothing easy about this machine since day one. Ice cream is soft and there’s no instructions for most settings. Customer service is just as bad if not worse.

I bought the 2200 watt maching. I was delivered the 1550w machine.

Unfortunately I'm having a horrible experience with their customer service. We bought 2 machines to try it out in our shop and it turns out one of them is faulty. So given the lack of support we decided to return both machines. But it has been about 20 days already and they still don't allow me to initiate a return neither can I communicate with someone directly. They keep saying they will forward to another team and time goes by and answers never come. I've already tried the fixes, now I just want to return it.