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VEVOR Deumidificatore Commerciale 50 Litri, Deumidificatore Industriale Portatile con Tubo di Scarico, Display a LED, per Seminterrato, Lavanderie, Ripostiglio, Sbrinamento

Recensioni dei clienti per VEVOR Deumidificatore Commerciale 50 Litri, Deumidificatore Industriale Portatile con Tubo di Scarico, Display a LED, per Seminterrato, Lavanderie, Ripostiglio, Sbrinamento

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287 Recensioni
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Michael Michael
Homeowner
I ordered the VEVOR 125 pint dehumidifier and received it quickly, but this model is junk, the first one lasted just under one year and they did replace it under warranty, but the replacement unit just quit working after just 5 months. I don’t recommend buying it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jeremy Jeremy
Construction company owner
Used 1 time, would recommend a different unit for the price point Not impressed with this unit at all. Not satisfied with the unit. My residential units work better than this one.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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HM HM
Owner
Owner 1
I purchased this unit on Oct 14, 2024 and put it in service in June 0f 2025. From June until December it worked like a charm. However, after six months of use the unit started to form an ice block inside the housing. This ice block reduces the efficiency of the unit and generates noise which makes it unusable. I unplugged the unit and let it thaw out, cleaned the unit and put it back in service and shortly thereafter the ice block formed again. I have contacted Vevor support and they diagnosed that the unit has lost refrigerant and additional refrigerant needs to be added. This is a closed system and I have been unable to get any local shop to work on it. Vevor has no suggestions for a qualified person that can do the work in my area which is very large (san Francisco bay area all the way to Sonoma county). At this point this unit is proving to useless after six months of use. Vevor's offer of $40.00 for service repair is a kind gesture, but they cannot suggest a repair facility that can perform the work is not helpful, by the way i check online and one can of the smallest portion of the refrigerant costs over $100.00. Its hard to rate the other features of this product any higher if the quality makes it useless.....
7 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rex Rex
Buyer
Buyer 1 Buyer 1
Zero Stars for Vevor and this item. I can't rate it properly because it arrived totally smashed up. It was clearly dropped in transit. The drop was so severe that it bent the entire metal housing. One of the bottom corners is so bent that the rubber foot screws in at a 45 degree angle. The filter door is bent and wont open. There are loose parts rattling around inside. The compressor bent the bottom of the casing when it was dropped. Velour's response when I reached out to them: "test the machine to see if it can start and run normally." It's smashed and there response was "Yeah, but does it still kinda work?" Vevor has been brutal to deal with and they are giving me the run around, rather than processing a return and or refund. Their submission forms don't work. This review form isn't allowing me to add pictures. Garbage cheap Chinese on all fronts from product to customer service.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Waist of money Waist of money
Never worked
Never worked  1
The unit arrived well packed, after powering it it up the fan works but not the compressor, I reached out to customer service and after of weeks of going back and forth they concluded the compressor was leaking which in fact there was signes of leakage underneath. They offered me $150 and get the unit repaired locally on my own expense. DO not buy this unit as you will be waiting money. On top of it I never received the the $150
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rusty Pryor Rusty Pryor
lasted only 7 months
lasted only 7 months 1 lasted only 7 months 1
When i first got it i was pulling 5 gallons a day out of the basement but now 8 months later it wont pull the humidity down at all
3 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steven Siimpson Steven Siimpson
125 pint dehu - Great product till it stopped working.
Had the device for a couple years now. Felt i should write a review since it takes forever to have customer service help me. my unit must have only worked for a week or so, its still clean as a whistle. E2 ERROR CODE. Research shows - Could be sensor, screen or the over pressure in the unit. Wth
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alex Alex
Doesn't live up to rating
I was excited to find a dehumidifier that has an AHAM rating for 60 pints per day at this price as that's quite a deal! Unfortunately this unit doesn't do anywhere near 60 pints per day in a 80 degree environment with 60% humidity(that is what AHAM rating goes off off). If fact, this thing does what any run of the mill 50 pint per day (saturation point, not aham rated) dehu does. This thing pulls half of what it says it does. Pretty disappointed as I had to buy a sump pump to run it so this thing ended up costing me more than something I could've gotten at home depot. Definitely won't be buying dehumidifiers from vevor again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jake Jake
Humidifier
Easy to setup and use but didn’t even last a year
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stuart Stuart
Consumer
Dehumidifyer never worked, ran for several days and never got a single drop of water out of it. Returned for a complete refund. Vevor customer service stayed on top of the issue and were easy to deal with.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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