Recensioni dei clienti per VEVOR Deumidificatore Commerciale 50 Litri, Deumidificatore Industriale Portatile con Tubo di Scarico, Display a LED, per Seminterrato, Lavanderie, Ripostiglio, Sbrinamento

Only 3 months old and I am getting an error message and your site has no number to call. I tried your live chat which didn't work. I filed a report and was told you would be getting back to me but it's been 2 days and I have heard nothing.

Well i was very impressed when it arrived and I set it up. Worked amazing for 1sr month and just went down hill. The compressor is toast. I did buy extended warranty but it seems to be a waste as I am just getting the run around. This will be my last product I purchase from vevor that runs on 120

After 3 months unit failed. After 3 days of internet nonsense and analyzing my complaint, was told to have an HVAC tech come to my home and recharge the unit as it had a freon leak. WHUUUTTTTT!! BUT WHO PAYS FOR THAT AND WHAT ABOUT WHEN IT HAPPENS AGAIN? It also had a one year warranty but that tells you had good the warranty was. Really bad!! Done with Vevor. Vevor = disposable!

Dehumidifer never worked. Was leaking oil in the box and when we attempted to use it, it was adding moisture to the air. Reached out to customer service and was first asked to send pics, which I did. After over a week, they told me they'd give me a $180 credit...for an item that cost $400 and never worked. I told them that's ridiculous especially since I reached out after 48 hours. I wanted to return the item and get a full refund. The best they could do was give me half credit. This the worst company to business with, plus there is no phone number to actually speak with someone. Avoid this company. You'll be stuck with a defective item with no one to talk to about it!

I truly can’t say how the product worked when it is new and delivered properly. My unit was delivered upside down in the rain. I’ve tried to get a replacement but they only wanted to give me a refund of 170 dollars and wanted me to keep the damaged unit. I’m never going to purchase anything from VEVOR ever again

I don't find the dehumidifier to work as well as expected. My small home dehumidifier seems to work better

This dehumidifier worked well while it lasted. It stopped functioning properly after a year and a half. They told me the refrigerant needed evacuated and refilled. I don’t have the tools to do that and no company around us will work on the unit. Their solution was a $38 refund. Don’t waste your money.

Très beau mais il ne fonctionne pas. Le ventilateur fonctionne mais l’humidité reste toujours au même niveau. J’attends pour un échange ou remboursement.

Received the the unit, well packed, in excellent condition. Once unpacked and put together, it turn on and ran great for about 2 weeks went in to check the drain one morning and it was off. I tried turning it back on, unplugging and plugging back in, verified power and still nothing. Customer service was very good and sent a replacement. I will update this once i have it back up running and it has been without issue for a few months.

Unit worked well for the first year and a half. After 21 months the sealed R32 refrigerant system developed a leak — green compressor oil with UV dye pooled in the condensate pan and the unit emitted a strong odor during operation. Had to shut it down to prevent compressor damage. Vevor's warranty is only 12 months, so no coverage. After negotiating, they offered a $70 PayPal refund and a $30 discount code as goodwill — appreciated, but not close to the cost of replacing a $650 unit. For a commercial-grade dehumidifier the refrigerant system should last significantly longer than 21 months. I replaced it with an AlorAir Storm LGR Extreme which carries a 6-year warranty on the refrigeration system.