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VEVOR Ventilatore da Soffitto Senza Luce da 180 cm Moderno Ventilatore Esterno a Filo a Basso Profilo, Telecomando a 6 Velocità, 3 Pale in Legno, Motore CC Reversibile, per Soggiorno e Patio, Nero

Recensioni dei clienti per VEVOR Ventilatore da Soffitto Senza Luce da 180 cm Moderno Ventilatore Esterno a Filo a Basso Profilo, Telecomando a 6 Velocità, 3 Pale in Legno, Motore CC Reversibile, per Soggiorno e Patio, Nero

180 cm Nero 3 Lame in Legno Massiccio

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384 Recensioni
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si*** si***
non comprare da loro
213 cm Nero 8 Lame in Alluminio
Questa è stata la peggiore esperienza della mia vita. Questi ragazzi sono totalmente incompetenti. Ho ricevuto un prodotto a cui mancavano tutti i pezzi essenziali. È passato un mese, ho inviato 24 email e non sono ancora in grado di mandarmi i pezzi mancanti. Per due volte mi hanno mandato un solo pezzo mentre me ne mancavano 8 dello stesso tipo. Ho scritto loro in italiano, inglese e tedesco, ma non è servito a nulla. Il ventilatore a soffitto non può funzionare senza questi pezzi. Un mese intero e nessuna soluzione. Solo email in cui mi dicono che chiuderanno il mio caso. INCREDIBILE.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Salve! Ci dispiace molto sapere che la vostra esperienza con il nostro servizio post-vendita e di assistenza clienti non sia stata all'altezza delle aspettative; prendiamo molto sul serio il vostro feedback. Vi ringraziamo per averci segnalato l'accaduto: le vostre osservazioni sono fondamentali per aiutarci a risolvere la situazione e a migliorare. Abbiamo notato che la questione segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Per qualsiasi ulteriore richiesta, non esitate a contattarci nuovamente.
Helaman Tait Helaman Tait
Vevor sucks
I would give no stars if possible. I ordered 4 of these fans and one of them came with only 7 fan brackets. 8 are needed per fan. The customer support is all AI crap that him haws around and they will not send me a new bracket or send me a new fan and take this one back. I have messaged at least 30 times. Can't talk to a human. Absolutely terrible. Do not order from this company. I have learned my lesson will never order again.
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brian Brian
STAY AWAY
Wasnt at all happy with these fans. They feel cheap, blades are really small, so they dont move much air.......and the high speed seems more like a low or medium. I would look at a different option if you need good air flow.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Brad Shelton Brad Shelton
Not Worth the Money
I just had my 96 in ceiling fan professionally installed on my 17 1/2 ft ceiling and honestly I couldn't be more disappointed. One would reasonably think that the larger diameter fan would put out more air than a smaller fan, but it doesn’t seem to be the case. I also had another fan installed in my living room today by the same crew. It was a Home Decorators brand Kensgrove ll 84” from Home Depot. If they made a 96” I would have bought the Kensgrove, but they don’t, and I didn’t. The 96” on 6 only moves about as fast as the 84” on 3 or 4. If I could give it a 0 stars I would. I do not recommend this fan.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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precisiontows4u precisiontows4u
Incompetent delivery
The idiots that you use to deliver it left it out in my driveway in the fucking rain and now the box and product is soaking wet so you need to send me another one
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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in*** in***
Looks good, but...
Jumped out of groove in base and began to beep. Put back in and 2 days later stopped working. Still waiting for support to address this. Been 9 days....
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Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michael Michael
Missing parts
Ordered 3, 2 work great but the other is missing Dan blade brackets so totally worthless, waiting to hear back from customer service
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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jdrake8603@hotmail.com jdrake8603@hotmail.com
No hardware
Fan was missing all bolts and washers. We have messaged customer service multiple times and get automated messages with no help
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kenny h Kenny h
Parts missing
Bought two of these,got the first one up no issues then opened the second one and the down rod with the ball socket that it hangs from wasn’t in the box. Emailed them and haven’t heard anything back in days
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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jdavis36507 jdavis36507
Missing parts
Just received two of the 96 inch ceiling fans with no light. Opened them up and there was no downloads, no L bracket to mount the blades or the screw kit with all the screws. Tried to find a number to call them and had to use the chat and email which sucks, they need a support line to take actual calls. Sent them an email with the missing hardware and counts like they asked, no answer back just crickets. I may leave a better review if they pull through with the parts and the fan actually works, but until then I would not order these fans. Maybe nothing now that I’ve seen that they have no call center to talk to someone.
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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