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VEVOR Trivella per Pali a Gas 43 CC 1250 W Trivella per Terra, Trivella a Gas con Punte da 200 mm Trivella per Pali per Piante da Giardino, Giardinaggio, Piantagione, Scavo di Buche, Arancione e Nero

Recensioni dei clienti per VEVOR Trivella per Pali a Gas 43 CC 1250 W Trivella per Terra, Trivella a Gas con Punte da 200 mm Trivella per Pali per Piante da Giardino, Giardinaggio, Piantagione, Scavo di Buche, Arancione e Nero

43cc 8 pollici

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Roger Swegan Roger Swegan
Esq
I own 2 diggers this one started perked out of my h a ND and would not release high speed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dmitry Dmitry
DO NOT PURCHASE THIS AUGER!!!
I purchased an auger for ~$170. When i tried to start it the cord broke, never even got a chance to use it. Contacted customer service, they tried to send me a cord so that I would replace it!! Really?? Now they are offering me a $48 refund, based on what??? I would never EVER purchase from them again. They do not stand behind their products and sell ABSOLUTE CRAP!!!!
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Eric Johnson Eric Johnson
Disappointed
The auger would start but it has zero power. When I try to dig an hole it stops as soon it touches the ground.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations. During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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terry terry
DIYer
Was a pile of junk, pulled like 400 times and would not start, readjusted carburetor, fired up first pull, Ran awesome for about 2 minutes and then blew up, took 2 weeks to resolve the issue by having Vevor just refund my money. There products are usually awesome, just the customer support and warranty are a joke.
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Risposta del servizio clienti: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Drew Vandy Drew Vandy
Home owner
The auger never worked straight out of the box. Put it together added gas and never would run. Troubleshot it and found that it had not "fire". Tried to communicate with Vevor about the issue. Pure waste of time. The refund/complaint form is setup in a manner that requires pictures, and the necessary write up. It will only accept pictures in a specific format. I was never able to send the request because of this. So I'm stuck with a $160 paper weight. Beyond frustrated and disappointed!
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Risposta del servizio clienti: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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David adams David adams
Mr
After I got it running while I have it on full throttle the auger is either barely turning or not turning at all..I just used it the one time..
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for your feedback. Apologies for any inconvenience. Our after-sales team is ready to help promptly via our online "Contact Us" section. We truly appreciate your understanding.
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Dale Dale
Home owner
Bought the earth auger to put in supports for garden timbers. Filled with fresh ethanol-free gas with the proper gas/oil mixture. It started twice and dug one hole. Then would not start again. Very frustrating and disappointing product. Had to go to Home Depot and buy one. Purchased a champion earth auger. It worked great. Tried to get help from VEVOR - nothing but a run around. And 2 videos in a foreign language. Sold not recommend this product.
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Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
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Brian VanRiper Brian VanRiper
O
Worked good for the first 12 holes.Then I used it again and I kept losing power or it just died.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
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Touch of Nature Touch of Nature
Waste of money
This thing is absolutely worthless! It starts fine, barely idles & only runs at full throttle which is barely enough speed to turn the auger when it isn’t in the ground actually getting it to make a hole is a complete joke. This isn’t the first time I’ve had a problem with a VEVOR product and it’s definitely left me with a bad attitude about their gas powered products. I’ll be taking it to a top quality small engine mechanic that I know & hopefully he can get it to run right. Do t buy this trash, go buy a better quality unit somewhere else.
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Francisco Ortiz Francisco Ortiz
Auguer
I never got this package
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Risposta del servizio clienti: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
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