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VEVOR Tagliasiepi 6 in 1 tagliasiepi a benzina 43CC potatura manico lungo 1,15L

Recensioni dei clienti per VEVOR Tagliasiepi 6 in 1 tagliasiepi a benzina 43CC potatura manico lungo 1,15L

43cc

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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Denis Chenard Denis Chenard
DECU
L'ITEM FONCTIONNE BIEN MAIS APRES 1 USAGE NOUS NE SOMMES PAS CAPABLE DE DÉSACOUPLÉ LES 2 EMBOUT DONC IMPOSSIBLE D'ESSAYER LES AUTRES ACCESOIRE
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Br*** Br***
It fell apart during second use.
The gas tank literally fell off during second use, gas everywhere, and the bolts fell off and are now missing. Tightening knob on the shaft went missing as well...it's very poorly made. A lot of plastic and not very sturdy.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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cw*** cw***
Bought the biggest one and it was so huge you couldn’t use it
Terrible
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tim Shaw Tim Shaw
BUY FROM VEVOR AT YOUR OWN PERIL.
Very frustrating dealing with Vevor. I received the merchandise over a month ago. They sent me a previous customer returned product in a box very shabily wrapped by tape. Two items were missing, the chain and the trimming head to edge the lawn. I contacted the company immediately. After sending many photos as requested, many emails back and forth, and receiving many "we are sorry" emails, last week I finally received the chain. Once again. I immediately sent an email acknowledging receipt of the chain but not the trimming head. Their response, "your email is blank, we cannot read anything." This is the Vevor MO when they dont want to rectify the situation. Now they want me to file a new complaint. Have no idea if and when I will receive the trimmer head. The main reason to buy the 5 in 1 set - my old Echo trimmer stopped functioning and I needed a trimmer immediately. Rest of the parts and functions of my purchase are not required immediately. I am writing this report to inform future buyers about my nightmare dealing with Vevor. Unless my case is resolved appropriately, I have no intentions of purchasing anything from VEVOR. IT TRULY IS A NIGHTMARE DEALING WITH VEVOR.
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Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Jonathan Jonathan
Broke already
Used for a third time and now the motor is making a weird noise. No power at the weed eater head.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Timothy R Taylor Timothy R Taylor
I wouldn't buy again
Purchased this economically smart system and actually expected it to work. It worked the first time I used it. Went back to use it the next day and the throttle no longer worked. Contacted support, sent a video of the problem. The warranty team sent me a message back that told me how to fix a flooded engine. The engine was clearly not flooded. So I sent a message back and explained that the engine was not flooded and that their response had nothing to do with the video that I provided and that they require. It's now been two weeks they've promised me a new throttle and I have yet to receive it. Purchase this used it one time in the month and haven't been able to use it since. Waste of money! Try to get a refund and no response.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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stevendeas73 stevendeas73
Failure on second startup
Well was excited to use my 63cc beast of a weed eater and on the second use my fuel box was hanging off the back of the motor …. All three hex screws had become dislodged and I couldn’t find them. So now I need to try and find hex socket caps and washers and locks… disappointing to say this least. Quality control should be looked at a little better that could have been way worse than what it was i.e. fire.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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speedshift55 speedshift55
Issue
I wouldn’t know I still haven’t seen able to resolve the issue I have. So I haven’t been able to start it or anything else!
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Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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beckman.415 beckman.415
Dont Buy It
Worked for 1 Day. Screws loose, basically shook itself apart on use. After fixing that, starter assembly failed. Customer service resolution was to send a new starter assembly and some screws. That was 2-3 weeks ago. Will not be investing in further lawn equipment with VEVOR.
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Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Daniel Daniel
I would not purchase any items from this company again
I would not purchase any items from this company again. First time using the machine and the 2 back bolts fell off. When I figured out what was going on the fuel tank was pouring out everywhere. From there reached out to the live agent, they set me up with the product support team waited almost 2 weeks for an answer. The answer they told me was to change my fuel mixture so I had to reopen another claim. From that claim, they finally sent me the fuel tank, but I am still missing the hardware to put the fuel tank on the machine. I’m pretty sure the hardware bolts are stripped out anyways so I’m pretty sure i need a whole new machine.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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