Recensioni dei clienti per VEVOR Riscaldatore Diesel, Riscaldatore d'Aria Diesel Portatile All-in-One da 5-8KW DC 12 V con Controllo Tramite App Bluetooth, Telecomando e Schermo LCD, Serbatoio del Carburante da 4,5 L

I don’t have a product issue, I have a product support issue. There is no phone number to call and 95% of the customer service I received was AI. I spent a whole weekend sending my responses only to get the same questions and requests from the AI bot on the other end asking me to send pictures which I had already done. The next time I had a question it was the same type of nonsense in a response only to tell me in the end that Vevor doesn’t sell accessories and that I should go to Amazon. It took 5 days to get that one sorted out. The company that I work for did $81 million in aftermarket sales in 2025. Vevor might want to get a better strategy

Worked fine for 2-3 weeks then started acting up white smoke , won’t start. Contacted VEVOR and all I received was a video, on what to look for . And that was through email. Nothing else . I can definitely say VEVORs customer service sucks

It is so disappointing the heat cant even reach to + 20 or +25 Get only to + 8 Even if we run it on high.. Fauls advertisement that it doesn't heat the shed like it says it would..

Poor construction led to diesel leaking all over the room.

unpacked this and it was missing the LCD display, remote and carbon monoxide detector.

Just received this unit and only managed to load diesel into the tank for a test run. Managed to get it to run easily and ran it for an hour. It's been a week since and I noticed a pool of diesel all over the floor and all over the base of the unit! Now I need to figure out where it's leaking from. Not great.

Has never worked since purchase. E10 code comes up. Should work right out of box for $180. This my second diesel heater and I thought the Trolley style would be easier to transport. Quality needs improvement needs to be a focus.

Purchased this heater it came in broken, they are not giving me a refund and want to ship the parts to me for me to fix. Pay good money to work on things. What kinda of business sells broken stuff and expects the customer to fix. Crappy quality and customer service do not waste your money, buy from another company that stands behind the product they sell.

Started smoking bad the 2nd time I tried to use it. I was scared it was going to catch on fire. Haven't touched it sense.

Unit does not work.... looks like the box was already opened and returned to Vevor. And Vevor shipped this (used) unit to me. This is disappointing. Doing some troubleshooting, looks like the fuel pump is defective. I put a trouble ticket into Vevor. I have purchased a number of items from Vevor over last couple of years... some large/pricy items, the experience has been good (overall). This purchase has been truly disappointing. Unit seem cheap, poorly put together and does not work.