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VEVOR Riscaldatore Diesel, Riscaldatore d'Aria Diesel Portatile All-in-One da 5-8KW DC 12 V con Controllo Tramite App Bluetooth, Telecomando e Schermo LCD, Serbatoio del Carburante da 4,5 L

Recensioni dei clienti per VEVOR Riscaldatore Diesel, Riscaldatore d'Aria Diesel Portatile All-in-One da 5-8KW DC 12 V con Controllo Tramite App Bluetooth, Telecomando e Schermo LCD, Serbatoio del Carburante da 4,5 L

Tipo Valigetta con Luce Si 8KW - Arancione

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314 Recensioni
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alfie alfie
Dead in 2 weeks
Quick delivery. Worked well about 10 times. Electronics died within first two weeks…..know waiting for refund or replacement
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Da iel Da iel
Disappointed
Tipo Cassetta degli Attrezzi Si 8KW - Grigio
Very disappointed, heat very hard
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anton Anton
Vevor dieselvarmer 8 kw Verktøy kasse utgave Kretskort
Tipo Cassetta degli Attrezzi Si 8KW - Grigio
The Webor 8 kW diesel heater I purchased had a failure where the control board stopped working, which was disappointing. Customer service involved a lot of back-and-forth, and communication felt unclear at times. However, after some persistence, they did refund the repair cost via PayPal. Overall, a mixed experience: product issues and slow support, but they eventually resolved it and honored the claim.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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L Ziola L Ziola
Mr.
The quick connect fittings for the 'dryer style' heat tube are useless, they do not fit the pipe. If you buy a larger diameter dryer tube for the fittings it will not fit in the storage drawer. Best option is to hose clamp the dryer tube direct to the heater (oh, it also does not come with large hose clamps to do this) and toss the plastic fittings. I own two other styles of Vevor diesel heaters and did not have this problem with either of them. I would also prefer that the lid was hinged on one side like the other 'toolbox' style heater I own. The way this lid opens is just awkward. Great concept having everything you need to operate the heater stored within the heater itself, but needs some refinement.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Morten  Aune Morten Aune
Lekker diesel
Tipo Valigetta con Luce Si 8KW - Arancione
Testet brenneren i går. Det lekker diesel. Har prøvd å stramme slangeklemmer. Ble ikke bedre. Se bilder og video.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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Pat Saladyga Pat Saladyga
Had to replace parts within 40 hours of use
I would have given this a higher rating under different circumstances. I’ve been full-time overlanding since June and purchased this heater specifically to get through winter travel and cold nights. In terms of heat output, it does exactly what it claims — it puts out great warmth and, for the price, it’s an affordable way to stay warm. That part has been solid. Unfortunately, based on real-world use in a moving vehicle, I’ve run into some serious shortcomings. 1. Fuel cap leakage: When driving with the tank around half full, the cap leaks. Fuel has sloshed out onto my vehicle floor and, at times, somehow made its way out of the cap breather hole and onto the doors. This caused diesel to drip onto the heater’s air outlet and soak into the air hose and surrounding plastic near the heater core. Once that happened, the diesel smell filled the cabin and lingered. I strongly recommend choosing a model where the exhaust and warm-air outlet are on separate ends and the fuel tank has a properly sealed cap. I am still trying to find a replacement cap that fits correctly. 2. Poor-quality hose: The included hose is very low quality. It has ripped three times in less than a week, especially at right-angle bends. It also absorbs diesel fuel when exposed, which permanently traps the smell. I ended up replacing the hose with a better-quality insulated heater duct, which has significantly improved the situation, but this should not be necessary out of the box. This heater is warm and budget-friendly, and for stationary use it may be fine. However, for full-time or mobile overlanding, the fuel cap design and hose quality make it inadequate as delivered, particularly due to fuel leaks and diesel odor inside the cabin. After replacing the hose, performance improved, but I have not yet been able to find a properly fitting, non-leaking fuel cap, which remains a major concern. Especially since I may have to replace this new hose as well if the leaking continues onto the air output. I should not have to clean it with soap and water every time. It’s disappointing that an otherwise capable heater is held back by these issues, especially when comparable models with better tank and hose designs exist + or - $30-40
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Víctor Víctor
No calienta tanto como esperaba
Tipo Cassetta degli Attrezzi Si 8KW - Grigio
No calienta tanto como esperaba, no merece la pena para su precio. Además se escapa el diésel por el tapón
0 persone l'hanno trovato utile
Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Significa mucho para ayudarnos a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Tradotto da spagnolo
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The Lawn Girl The Lawn Girl
Leaking diesel fuel
Leaking diesel fuel 2 Leaking diesel fuel 2
I just received my diesel heater a couple of days ago and I fueled it up and et it run for about 4 hours. I kept smelling diesel fuel and when I moved it, I smell more diesel fuel so I’ll reach out to Vevor customer service which took them almost 2 days to respond just to tell me to replace the fuel cap. I just bought this heater and I don’t think I should have to pay to replace the fuel cap or tighten up bolts on this heater. I cannot deal with the diesel smell as it spills when I move this heater around. Everything else with this heater works I recently purchased a diesel heater and fueled it up, running it for about four hours. However, I kept smelling diesel fuel, and when I moved it, the smell intensified. I reached out to Vevor customer service, but they took nearly two days to respond, only to advise me to replace the fuel cap. Considering that I recently bought this heater and don’t believe I should have to pay to replace the fuel cap or tighten the bolts, I’m concerned about the situation. The diesel smell is a significant issue because it spills when I move the heater. While everything else with the heater works great, I’m struggling to overcome the diesel smell and resolve this issue with the company. After spending nearly $600 on other items and planning to spend more, I really want to know how they would address this issue without suggesting a simple replacement. I want to share this experience with others in case they encounter the same problem. I’ve only had the heater for less than a week, and I had planned to create a YouTube video about diesel heaters from this company, but now I’m uncertain about proceeding.great. It’s just getting over the diesel smell and trying to work it out with this company after I spent nearly $600 on other items and plan on spending more. I would like to know how they would resolve this issue without telling me to replace the cap. Just want to let others know to be aware in case you have the same issue. I’ve only had this heater for now less than a week. I wanted to do a YouTube video on diesel heaters from this company but now I don’t know.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Oliver Oliver
Hildebrandt
Tipo Valigetta con Luce Si 8KW - Arancione
1. Ware nicht erhalten 2. Kommunikation nichts sagend, sachlich falsch. 3. Das Paket ist heute noch vermeintlich auf dem Weg 4. PayPal ist super und hat mich nach 10 Tagen ausgezahlt und vevor hat nur diffuse antworten gesendet
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben dies zur Kenntnis genommen und werden es an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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Tradotto da tedesco
Vedi originale
Michael Michael
nach kurzer Zeit keine Funktion mehr
Tipo Valigetta con Luce Si 8KW - Arancione
Am Anfang war ich regelrecht begeistert. Ein kompaktes Gerät das auch gut funktionierte. Leider schaltete sich die Heizung nach ca. zwei Wochen immer wieder ab und gin in den Modus "Selbsttest" und war auch nicht mehr daraus weg zu bewegen. Ich musste sie ausschalten und wieder einschalten. Sie startet dann neu und geht nach kurzer Zeit im Modus "Heizung" wieder in "Selbsttest". Der Vevor-Support schreibt mir dazu das wahscheinlich das automatische Start-Stop aktiviert wäre und ich es abschalten soll. Echt jetzt??? Die Funktion war gar nicht an, ich hatte sie aber auch schon mal ausprobiert und kenne sie daher, was ich auch geschrieben habe. Daraufhin gibt es keine Antwort mehr. Mittlerweile sind auch Fehlermeldungen dazu gekommen die ich dem Support beschrieben habe. Ich habe schon eionige Sachen bei Vevor gekauft und war immer zufrieden mit der Augenscheinlichen Qualität. Wenn man aber den Support benötigt, stellt sich heraus das die Qualität dort wohl nicht mithalten kann. Ob ich nochmal bei Vevor kaufe? Ich weiss es nicht...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tradotto da tedesco
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