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VEVOR Riscaldatore Diesel, Riscaldatore d'Aria Diesel Portatile All-in-One da 5-8KW DC 12 V/24 V con Controllo Tramite App Bluetooth, Telecomando e Schermo LCD, Serbatoio del Carburante da 5 L

Recensioni dei clienti per VEVOR Riscaldatore Diesel, Riscaldatore d'Aria Diesel Portatile All-in-One da 5-8KW DC 12 V/24 V con Controllo Tramite App Bluetooth, Telecomando e Schermo LCD, Serbatoio del Carburante da 5 L

Tipo di Bagaglio Telescopico Si 8KW - Nero

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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315 Recensioni
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Matt Poland Matt Poland
Super slow delivery
Missed taking this away as took forever to arrive, 5 days my @ss. Not sure what else I would get from here
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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claudiu claudiu
Teava de evacuare s-a rupt după o singură folosire
Tipo Cassetta degli Attrezzi Si 8KW - Grigio
Teava de evacuare s-a rupt după o singură folosire 1
Am cumpărat acest model pentru un singur motiv: sertarul inclus, care permite depozitarea tuturor accesoriilor fără să fie nevoie să le separ sau să risc să le pierd. Printre accesorii se află și teava metalică de evacuare, livrată din fabrică pliata în două pentru a încăpea pe lungime în sertar. La fiecare utilizare, teava trebuie ușor îndreptată, iar după folosire trebuie din nou pliată pentru depozitare. După doar o singură utilizare, în momentul în care am încercat să îndrept teava pentru montare, aceasta s‑a rupt în două. Dacă la fiecare două utilizări trebuie să cumpăr o teavă nouă de evacuare doar pentru a o putea depozita conform designului sertarului, atunci avantajul sertarului devine complet inutil.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Am primit solicitarea dumneavoastră referitoare la această problemă și am comunicat constant cu dumneavoastră pe marginea acesteia. V-am transmis o soluție prin e-mail și așteptăm acum feedback-ul dumneavoastră. Vă asigurăm că vom continua să urmărim situația până la rezolvarea completă a problemei. Vă rugăm să urmăriți răspunsurile la solicitare și notificările primite prin e-mail.
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Di*** Di***
Poor product and company
Poor product and company  1
Bought this heater for camping. It arrived but doesn’t work. The screen is blank so you can’t tell what it is doing. Vevor customer support is at best a 0. They keep saying they are working on the problem but they don’t offer any solutions. Trying to return the item is a nightmare. So would I recommend it. NO!!! I will never order from Vevor again and everyone I talk to I tell them to avoid Vevor and never deal with them. Out of 5 stars I give them a 0
5 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Johnson Bucasan Johnson Bucasan
DEAD ON ARRIVAL
DEAD ON ARRIVAL 1
Very disappointed with my experience. The diesel heater developed a glow plug error on the same day it arrived. This was a brand-new heater, and I expected it to be working properly straight out of the box. I reported the problem to the company, but instead of offering a replacement or arranging a proper repair, they sent me the replacement part and expected me to fix the heater myself. I’m not a technician and I don’t have the experience, knowledge, or necessary tools to dismantle and repair a diesel heater. I purchased the heater as a complete working product, not as a DIY repair kit. I understand that faults can occasionally happen, but the way the issue was handled was very disappointing. A brand-new product that fails on the day of delivery should be properly replaced or repaired by the seller, rather than putting the responsibility and potential risk onto the customer. Hopefully they can improve their after-sales service and take better care of customers who receive faulty products.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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trent trent
Over fuelling and loss of heat
Over fuelling and loss of heat 1
Hi team We have purchased 3 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all. It over fuels and leaks diesel from the air intake which in turn blows a large amount if smoke from the exhaust and fuel over our driveway . Can we have it replaced ?
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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cmoorhouse72 cmoorhouse72
Vevor bait and switch, no CO detector.
I bought the suitcase style, black and orange but on website I selected the with app control and it switched me to another unit completely. Sadly the unit it switched to doesnt seem to have the CO detector. Also the new unit I cannot find an available extension cable to move the controller inside because this app compatible controller has weird non- standard plugs. Kind of frustrated with my new diesel heater because to use it I would need to place it inside the tent and try venting exhaust outside but I don’t feel safe without the CO detector that was supposed to be built in.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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d.crookes d.crookes
Won't fire up
We have purchased 2 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all.The fuel pump turns on but does not transfer fuel to the heater and only get a repeated failed start error. Assume the pump is faulty.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jacob.gruzynski jacob.gruzynski
Poor quality-very bad customer service
No way am I going to recommend this to anyone. And I do not feel like taking extra of my time to take pics, I already wasted enough time and energy on this thing. And I am not that quick to leave bad reviews for anyone. But enough is enough. Not only does the remote stopped working after four camping trips, which is four uses but the whole quality finish leaves a lot to ask. The rail sliding part on the drawer broke off and there is no way to glue it. I also ordered extra parts for my heater, that were never delivered. Extra exhaust pipe, additional muffler and exhaust filter. Despite my multiple attempts to order them and pay for them, I received only emails from customer service stating that the packages went missing due to the wrong address. How did you deliver the heater then in the first place? On top of that, customer service department tried to convince me to receive only partial amount of money I had paid for all those parts. My package protection insurance saved me. DO NOT BUY FROM VEVOR! Hcalory is a way better product and their customer service department is awesome!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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da*** da***
Would not buy it
Wast of money
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shawn Shawn
vevor lies
Garbage they say it will be delivered Sunday yet now today sunday they say it will be Tuesday, why lie to me vevor ? try being honest , garbage service !
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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