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VEVOR Riscaldatore Diesel 8 kW DC 12 V/24 V, Riscaldatore di Parcheggio ad Aria Diesel per Auto, Portatile, Controllo Tramite APP Bluetooth, Telecomando Display LCD, Serbatoio da 5L

Recensioni dei clienti per VEVOR Riscaldatore Diesel 8 kW DC 12 V/24 V, Riscaldatore di Parcheggio ad Aria Diesel per Auto, Portatile, Controllo Tramite APP Bluetooth, Telecomando Display LCD, Serbatoio da 5L

Tipo Cassetta degli Attrezzi Si 8KW - Grigio

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315 Recensioni
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Glenn Glenn
Ross
Unit does not work.... looks like the box was already opened and returned to Vevor. And Vevor shipped this (used) unit to me. This is disappointing. Doing some troubleshooting, looks like the fuel pump is defective. I put a trouble ticket into Vevor. I have purchased a number of items from Vevor over last couple of years... some large/pricy items, the experience has been good (overall). This purchase has been truly disappointing. Unit seem cheap, poorly put together and does not work.
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Risposta del servizio clienti: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Robert Aoude Robert Aoude
Start up failure
I can’t even get it to turn on for 30 minutes. I’m trying to get it to turn on and all it says is startup failure at the end.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Michael Michael
nach kurzer Zeit keine Funktion mehr
Tipo Valigetta con Luce Si 8KW - Arancione
Am Anfang war ich regelrecht begeistert. Ein kompaktes Gerät das auch gut funktionierte. Leider schaltete sich die Heizung nach ca. zwei Wochen immer wieder ab und gin in den Modus "Selbsttest" und war auch nicht mehr daraus weg zu bewegen. Ich musste sie ausschalten und wieder einschalten. Sie startet dann neu und geht nach kurzer Zeit im Modus "Heizung" wieder in "Selbsttest". Der Vevor-Support schreibt mir dazu das wahscheinlich das automatische Start-Stop aktiviert wäre und ich es abschalten soll. Echt jetzt??? Die Funktion war gar nicht an, ich hatte sie aber auch schon mal ausprobiert und kenne sie daher, was ich auch geschrieben habe. Daraufhin gibt es keine Antwort mehr. Mittlerweile sind auch Fehlermeldungen dazu gekommen die ich dem Support beschrieben habe. Ich habe schon eionige Sachen bei Vevor gekauft und war immer zufrieden mit der Augenscheinlichen Qualität. Wenn man aber den Support benötigt, stellt sich heraus das die Qualität dort wohl nicht mithalten kann. Ob ich nochmal bei Vevor kaufe? Ich weiss es nicht...
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Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Kyle Kyle
Faulty out of the box
Followed directions, got everything in place and got the power button. It started nicely, ramped up and was blowing great heat for about ten minutes. After that it stopped blowing and said startup failure. I’ve yet to get it started again. Fuel pump working, glow plug tested good etc. it’ll go through start up procedure, you’ll hear combustion for a few seconds then nothing and gives error of E10 fail to start or E8, check oil level. Fuel level is full. Dealing with customer service has been uneventful. Keep requesting videos of it not working so I sent one. Just want my return info and money back for a faulty product.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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FORREST BLACK FORREST BLACK
Self
I haven't received it yet. Ordered middle of dec. And haven't received it yet.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lee Kratzer Lee Kratzer
Big disappointment
I used this product 5 times. I was very pleased until on the 5th day within 30 minutes of firing it up an awful smell of burning plastic filled the room. I unplugged it and moved it to the center of my patio and waited for it to cool off. I haven’t filed for the warranty yet but I will
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Trisha Hayes Trisha Hayes
Mrs.
I recieved this heater and within a week it was backed up with soot we cleaned it up put in the new glow plug it ran for an hour a sent up a code. Completely backed up. We had enough of it and we are very disappointed with this product.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Zach R Zach R
Stopped working immediatley, return is bery annoying 0/10
If i could give 0 stars i would. Barely used the heater at all, a little less than one tank of fuel, stopped working and got an error code. Returning it has been very annoying waiting to here back to continue with my return.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Heater never arrived Heater never arrived
Dude
I never received the diesel heater I ordered back in October. I've had a couple of back and forth inquiries with Customer Service and was eventually advised it was lost in transit. I've tried to initiate a refund a couple of times, but the refund screen wants a file attached. When I attach a PDF file of my customer service conversation, I get a pop up stating unacceptable format. I am quite frustrated with Vevor, and will not shop with them again unit this is resolved.
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Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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James W. James W.
Right from the start
First thing....I put fuel in and it started leaking....Pulled it apart to find a piece of metal shaving in the fuel pump ....Was running the unitandit suddenly stopped and began smoking after only usingit for a shortperiod ....Fixed it and had it in my home and noticed a strong diesel smell ....The fuel tank has a small Crack and dripped diesel all over the whole unit and wasn't discovered until the smell was overwhelming ....Taking it out of the box and I sliced my finger to the bone on a decal on the outside cover of the unit because it's a soft metal and sharp as a razor....Poor design with air output and exhaust just under it ....Looks good at first sight but looks will fool you on this one ....I contacted them and received a refund but that was it and never heard from them again....Even asked for maybe a coupon or a little something because of the complete hassle and was shut down completely....1 out of 5 stars ....Thanks Vevor for nothing
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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