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VEVOR Riscaldatore Diesel 8 kW DC 12 V/24 V, Riscaldatore di Parcheggio ad Aria Diesel per Auto, Portatile, Controllo Tramite APP Bluetooth, Telecomando Display LCD, Serbatoio da 5L

Recensioni dei clienti per VEVOR Riscaldatore Diesel 8 kW DC 12 V/24 V, Riscaldatore di Parcheggio ad Aria Diesel per Auto, Portatile, Controllo Tramite APP Bluetooth, Telecomando Display LCD, Serbatoio da 5L

Tipo Cassetta degli Attrezzi Si 8KW - Grigio

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The Lawn Girl The Lawn Girl
Leaking diesel fuel
Leaking diesel fuel 2 Leaking diesel fuel 2
I just received my diesel heater a couple of days ago and I fueled it up and et it run for about 4 hours. I kept smelling diesel fuel and when I moved it, I smell more diesel fuel so I’ll reach out to Vevor customer service which took them almost 2 days to respond just to tell me to replace the fuel cap. I just bought this heater and I don’t think I should have to pay to replace the fuel cap or tighten up bolts on this heater. I cannot deal with the diesel smell as it spills when I move this heater around. Everything else with this heater works I recently purchased a diesel heater and fueled it up, running it for about four hours. However, I kept smelling diesel fuel, and when I moved it, the smell intensified. I reached out to Vevor customer service, but they took nearly two days to respond, only to advise me to replace the fuel cap. Considering that I recently bought this heater and don’t believe I should have to pay to replace the fuel cap or tighten the bolts, I’m concerned about the situation. The diesel smell is a significant issue because it spills when I move the heater. While everything else with the heater works great, I’m struggling to overcome the diesel smell and resolve this issue with the company. After spending nearly $600 on other items and planning to spend more, I really want to know how they would address this issue without suggesting a simple replacement. I want to share this experience with others in case they encounter the same problem. I’ve only had the heater for less than a week, and I had planned to create a YouTube video about diesel heaters from this company, but now I’m uncertain about proceeding.great. It’s just getting over the diesel smell and trying to work it out with this company after I spent nearly $600 on other items and plan on spending more. I would like to know how they would resolve this issue without telling me to replace the cap. Just want to let others know to be aware in case you have the same issue. I’ve only had this heater for now less than a week. I wanted to do a YouTube video on diesel heaters from this company but now I don’t know.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Shawn D Shawn D
Mr
I don’t have a product issue, I have a product support issue. There is no phone number to call and 95% of the customer service I received was AI. I spent a whole weekend sending my responses only to get the same questions and requests from the AI bot on the other end asking me to send pictures which I had already done. The next time I had a question it was the same type of nonsense in a response only to tell me in the end that Vevor doesn’t sell accessories and that I should go to Amazon. It took 5 days to get that one sorted out. The company that I work for did $81 million in aftermarket sales in 2025. Vevor might want to get a better strategy
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Morten  Aune Morten Aune
Lekker diesel
Tipo Valigetta con Luce Si 8KW - Arancione
Testet brenneren i går. Det lekker diesel. Har prøvd å stramme slangeklemmer. Ble ikke bedre. Se bilder og video.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har mottatt henvendelsen din angående dette problemet. Kundesupportteamet vårt vil følge opp problemet ditt innen 24 timer og fortsette å hjelpe deg til alle dine behov er løst. Vennligst følg med på svarene på henvendelsene og e-postvarsler.
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Shay Shay
Heater
Tipo Cassetta degli Attrezzi Si 8KW - Grigio
Used this 7 times now and it's showing up start up failure... not firing up
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Andy Andy
Owner
Worked fine for 2-3 weeks then started acting up white smoke , won’t start. Contacted VEVOR and all I received was a video, on what to look for . And that was through email. Nothing else . I can definitely say VEVORs customer service sucks
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Mary rose Tulurialik Mary rose Tulurialik
Heater
It is so disappointing the heat cant even reach to + 20 or +25 Get only to + 8 Even if we run it on high.. Fauls advertisement that it doesn't heat the shed like it says it would..
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Came with missing parts Came with missing parts
Missing parts
Missing parts 1
unpacked this and it was missing the LCD display, remote and carbon monoxide detector.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chad Chad
Leaking Diesel
Leaking Diesel 1 Leaking Diesel 1
Just received this unit and only managed to load diesel into the tank for a test run. Managed to get it to run easily and ran it for an hour. It's been a week since and I noticed a pool of diesel all over the floor and all over the base of the unit! Now I need to figure out where it's leaking from. Not great.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Allen M. Allen M.
New Trolley Case Style
New Trolley Case Style 1
Has never worked since purchase. E10 code comes up. Should work right out of box for $180. This my second diesel heater and I thought the Trolley style would be easier to transport. Quality needs improvement needs to be a focus.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Daniel Loggins Daniel Loggins
Broken
Broken  1 Broken  1
Purchased this heater it came in broken, they are not giving me a refund and want to ship the parts to me for me to fix. Pay good money to work on things. What kinda of business sells broken stuff and expects the customer to fix. Crappy quality and customer service do not waste your money, buy from another company that stands behind the product they sell.
4 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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