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VEVOR Riscaldatore d'Aria Diesel per Auto Camper Camion RV 12 V 5-8KW Temperatura Regolabile 8℃ -36℃ Controllo Remoto, Riscaldatore da Parcheggio per Auto Consumo di Carburante 0,16-0,62L/h BTU 20-25m²

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel per Auto Camper Camion RV 12 V 5-8KW Temperatura Regolabile 8℃ -36℃ Controllo Remoto, Riscaldatore da Parcheggio per Auto Consumo di Carburante 0,16-0,62L/h BTU 20-25m²

Tipo di Split Arancione Versione Standard da 8 kW

recensioni dei clienti

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3838 Recensioni
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Keenan Keenan
Mr.
Tipo Verticale No 8KW-Rosso
Do not by Vevor products. They do not honor their return policy and products are defective.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Florencio Munoz Florencio Munoz
Mr
Tipo Orizzontale Si 8KW - Arancione
This is another product that I will never recommend to purchase. It never worked from the beginning and they refused to replace it or give me mine money back. I was rob without a gun.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Arnel Rosario Arnel Rosario
Mr
Tipo Verticale Si 8KW - Arancione
Missing part (locking pin on the bottom of the heater) I wrote them a letter and send picture still didn’t send me the small locking pin, forget the locking pin i would buy from you guys anymore.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Robert Robert
Deception 12 volt/24 diesel heater
Tipo Verticale Si 8KW - Arancione
Received the heater very quickly hooked it up immediately added 12.8 volts added diesel fuel fired it up ran 6 minutes shut down E5 or e6 overheating internal checked ventilation checked intake watched a whole bunch of videos all the settings were correct tried it again on 6 off 20 on 6 off 20 minutes tried tech support after videos no help they put you on standby it's been over a week now they're still trying to figure it out. I bought the extended warranty like a dumbass it's the end of the season here in Wisconsin but I wanted it for fall cuz they sell out so quickly and now I'm hating my decision shame on these people I have bought other stuff from them with no issues you can't even call the talk to him by to move this forward you got to hope that they're translating it into English and maybe they'll get back to you
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
Tipo Verticale No 8KW-Rosso
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 persone l'hanno trovato utile
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
Mr
Tipo Verticale No 8KW - Arancione
Haven’t been able to get it running yet. Tried contacting VEVOR with no luck. Shows an over heating error and then shuts off. I wanted to exchange but again no luck getting through to VEVOR.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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nobody
Tipo Orizzontale No 8KW - Arancione
don't know never got it
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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EllenWNC EllenWNC
farm mama
Tipo Verticale No 8KW - Arancione
This was not as easy as it looks in the video! Requires considerable venting which we still haven't been able to figure out in our hoophouse. Price seemed like a bargain, but I can't comment on quality or features because we haven't got it installed and may not be able to. So this is not a review of the functionality of this heater - just saying we don't believe we can use it at all.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas Thomas
Not so good.
No 2KW - Arancione
I received my Vevor 2 KW diesel heater and installed it in my van. All went well until I powered on the unit. At this point the controller would not light up. After working with "support" I was given a video on things to troubleshoot. After reviewing the video and completing the steps the controller still will not power up. Support required several pictures and then agreed to send a new controller. Support told me it would take 15 days to send a new controller. The process with support as been very slow and I am very unhappy with the whole situation. Support has stated that the will replace or refund the unit should the controller not solve the issue. I am still waiting for the part. If the part works, and after I am able to run the unit, I will update this review. Over the whole purchase has been disappointing at best.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mark Shumaker Mark Shumaker
Owner
Tipo Orizzontale No 8KW - Arancione
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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