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VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Tipo Orizzontale No 8KW-Rosso

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8167 Recensioni
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Daniel mcmillan Daniel mcmillan
Inconsistent heater
Tipo Orizzontale Si 8KW - Arancione
I’ve bought this heater 2 times and first time worked a charm! This time I’ve had nothing but complications. Exhaust heat wrap wasn’t good enough and would smoke when heater was on so bought my own exhaust wrap. Bigger concern believe it or not is the heater keeps turning itself off for some reason. Unsure if it’s timer related or fuel or glow plug. Never consistent. Sometimes it runs 2 hours in the morning fine and then won run for 10 minutes in the evening before cutting out. Other times 30 minutes of heat then cut out and on restart it just keeps curing out. Voltage is high and connections fine it seems to be heater issue.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Hans Koch Hans Koch
Koch
Tipo Orizzontale No 8KW-Rosso
Jeg har ikke modtaget denne ordre derfor prøver jeg igen - kan i se hvad der gik galt pengene er trukket men ingen vare modtaget Ordrenummer: 25110300987313179108
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Risposta del servizio clienti: Vi har bemærket, at det problem, du rapporterede, er blevet løst via e-mail. Vi er glade for, at dit problem blev behandlet hurtigt. Hvis du har yderligere spørgsmål, er du velkommen til at kontakte os igen. Vi beklager også oprigtigt den utilfredsstillende logistikoplevelse, du oplevede. Vi har bemærket dette problem og vil give det tilbage til vores logistikpartner for at optimere leveringsprocessen. Tak for din feedback, det hjælper os med at forbedre vores tjenester.
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John-Paul John-Paul
Didn’t work for very long.
Tipo Orizzontale Si 8KW - Arancione
Unit only worked 4-5 time before failing. Tried customer service but getting nowhere except sending me the same messsge multiple times. Quality was as expected, fairly basic and cheaply made but good enough to do the job. Worked well when it do work.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Bheema Louwrens Bheema Louwrens
Amazing price, but you get what you pay for
The most inefficient and ineffective diesel heater I have had the misfortune of buying. It works, but chews through many times more fuel than my other diesel heaters (which, admittedly, were 20x the price) and gives feeble heat... Except at the exhaust. The exhaust gets REALLY hot. It's the only thing that does. I chucked it out and forked out a few grand for a Wallas instead.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shayne Blom Shayne Blom
My own business
Tipo Orizzontale No 8KW - Arancione
Worst customer service ever!!! Product threw codes, wouldn’t heat, wouldn’t power off and leaked fuel. Not sure I’d ever recommend this or any other product to anyone. The 30 day warranty, bogus!
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vic Vic
Lasted three months
Replace fuel pump, the module , the igniter, and finally threw it away, I’ve had multiple diesel heaters some last all season, fuel pumps are problems and most of them but when you’ve gotta work on it weekly, it’s time to try a different model
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Sarah Sarah
Never worked
Bought this unit and it hasn't worked enough to know. E10 codes it keeps throwing. They want to replace the combustion chamber but its a fuel pump/electrical issue. They only msg back at 5am EST so we are going a week almost of a slow attempt to correct the issue without sending us a new unit. Time will tell what actually goes down.
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Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Marco Marco
un peu deçu !
No 8KW - Nero
Si le produit est pas mal, la durite de carburant fournie avec, est une vrai merde ! Elle devient poreuse tres rapidement, obligeant à tout redémonter pour la changer par une durite de qualité.
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Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Jessy Hecht Jessy Hecht
Diesel 8kw
Tipo Orizzontale No 8KW - Arancione
Défaillance a l'achat, SAV pas du tout réactif il et écrit 48h max 1 semaine aprait toujours pas de réponse obligé de les harceler pour qu'il réponde
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nikolai Nikolai
läuft gut, bis es dann nicht mehr läuft
Tipo Orizzontale No 8KW - Arancione
Die Heizung lief bei mir täglich 8h um ein kleines Büro zu heizen. Nach 1 Woche war das erste mal die Einspritzpumpe verstopft. Ließ sich mit etwas Druckluft aber beheben. Nach 2 Wochen fing sie dann an zu Rußen. Habe den Brenner zerlegt und gereinigt, war komplett voll mit Ruß. Nach der Reinigung dauert es nun nur 1-2 Tage bis die Brennkammer wieder komplett dicht ist und die Heizung in störung geht. Da man keine Klassische Einspritzdüse hat, die man tauschen kann, geht nun die ganze Heizung auf den schrott und wurde durch eine Eberspecher ersetzt.
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Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tradotto da tedesco
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