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VEVOR Pompa per piscina fuori terra, 1200 W 100 GPM, velocità 2850 giri/min, pompa per piscina con testa di sollevamento 50 piedi max. con cestello filtrante, per piscine fuori terra, spa

Recensioni dei clienti per VEVOR Pompa per piscina fuori terra, 1200 W 100 GPM, velocità 2850 giri/min, pompa per piscina con testa di sollevamento 50 piedi max. con cestello filtrante, per piscine fuori terra, spa

1100W 22700 L/H

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146 Recensioni
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Melisa Melisa
Ms
Ms 1
Received the pump quickly, hook up was a breeze after running only an hour noticed the concrete under the pump was wet. Checked and tightened the bolts connecting the motor housing to PVC filter housing which were all fairly loose. That did not resolve the issue. Disconnected the pump, took motor housing off to check o rings, all was intact but still put a new o ring in - closed it back up and reconnected. Still leaked so contacted VEVOR. Their suggestion was for me to try to repair, which I had already done. I again asked for a replacement. They offered 2 options 1: they would refund 1/2 my purchase price and I could keep the leaky one OR 2: I could return the leaky pump and once they received it and checked it they would send a replacement. Neither are acceptable. I want a full refund and a NON VEVOR pump! Very crappy customer service. Can’t speak with a human. All communication is via email
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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robert clement robert clement
Owner
Pump works just ok..plugs easily.. and flow is NOT what is claimed..I work on many pools and its ok for a cheaper lower flow pump...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Michael Michael
Elle n’est pas auto amorçable
1100W 22700 L/H
La pompe manque de puissance, elle n’est pas auto amorçable et Vevor refusé mon retour je me retrouve avec une pompe inutilisable, j’ai donc perdu de l’argent
2 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Byron Byron
A 200 bucks Garbage
A 200 bucks Garbage 1 A 200 bucks Garbage 1
Hayward pump which we had used for 10 yrs stopped working in May. It was my fault to buy this one because of low price. ~~ It stopped working after a week. The heat from the motor was a little bit too much.(The surface of Hayward was always pretty normal) I had to buy a Hayward hastily on Amazon because the swimming season has arrived. I should buy Hayward at first. It is a good exprience. I payed over for my a pump(Hayward and Vevor pump)
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Patrice Langlais Patrice Langlais
A arrêté de fonctionner proprement après 2 semaines.
A bien fonctionné durant 2 semaines, bonne pression, pas trop bruyant avec tout le nécessaire pour le raccordement. Mais depuis 2 semaines la pression a chuté et il fait un cliquetis dans la section de la pompe. Ça fait maintenant plus que 72hres que j'attends un retour du service à la clientèle sans procédure pour l'échange et/ou retour et remboursement. Je suis TRÈS DÉÇU DU SERVICE.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Andy J M Evans Andy J M Evans
Never delivered
Despite endless excuses this pump was never delivered. So is it any good? I guess we’ll never know. The odd thing is they asked me to review the product knowing I never received it. Their delivery system has serious issues and I would avoid buying anything from Vevor again
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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