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VEVOR Motosega a Gas da 508 mm Motosega a Scoppio da 62 cc 3,6 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 508 mm Motosega a Scoppio da 62 cc 3,6 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

62cc-20 pollici

recensioni dei clienti

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1744 Recensioni
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Christophe Joly Christophe Joly
Tronçonneuse
58 cc-20 pollici(Nuovo)
A fonctionné durant 2 heures non consécutives. La société n'a pas voulu reprendre la tronçonneuse., me proposant un remboursement de 49€ seulement que j'ai refusé. Problème non réglé. A suivre.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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ribette ribette
andrew
58 cc-20 pollici(Nuovo)
J'ai reçu ce produit description rien à dire sur machine. la mise en route gros problème la machine n'a jamais démarré aucun soutien du service après-vente je pense que c'est à bannir ne faites pas l'erreur ne l'achetez pas....
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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eric jones eric jones
Not good
chainsaw works but not durable. plastic chain brake broke and no parts to fix it. I requested full refund and no response. They did offer $53 refund and keep the saw. The saw chain will not rotate with locked chain brake. Or they will send another plastic saw if I return it. I asked for return label. No response yet. Not a quality chainsaw. Should have better parts.
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Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jasyn Merrell Jasyn Merrell
12 inch chain saw
Started right up but handle broke the first time I used it. So I would not recommend
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt Matt
Shocking piece of equipment.
58 cc-20 pollici(Nuovo)
Shocking piece of equipment and service.. Faulty out of the box.. Provides no spark to fire up… The carton also was doubled up masking tape and even has written on it before I recieved “Return to Sender”. Looks like returned faulty and then unprofessionally sold again and sent out just hoping it may work.. Poor form Vevor..
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jun Jun
Buyer
The pull-string broke on the chainsaw within its first pull. Went straight to the trash from there. My advice is to stick with STIHL Top-Saws.
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Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Patty Patty
Jeffers
I spent 2 hours trying to crank this chainsaw. I took it to 2 neighbors, grown men, who could not get this chainsaw to crank. I have an old shoulder injury that cranking on this thing for so long irritated this shoulder something terrible. For the next several days I struggled to lift my arm especially with weight of any kind. If I could give it a zero Stars that's what I would do my shoulder still hurts and it's a week later.
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Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steven Steven
Good saw , bad shipping time
Took days off from work to cut down a few trees. Ordered March 19th and it said the saw will be delivered on March 22 and it wasn’t delivered until the 26th, took days off from work for nothing. Wasted time off from work and cost me money. Overall saw quality is good but the shipping department needs to take responsibility.
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Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Raul Raul
Bad service
I never received my merchandise or money back
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Devaux Devaux
marco
58 cc-20 pollici(Nuovo)
La motosierra no quiere arrancar. Ni siquiera después de tirar 100 veces en diferentes días, y no es un problema de suministro de gasolina. Tendré que llevarla a un taller para que la arreglen. The chainsaw won’t start. Not even after pulling it 100 times on different days, and it’s not a fuel supply issue. I’ll have to take it to a workshop to get it fixed. A serra de corrente não quer arrancar. Mesmo depois de puxar 100 vezes em vários dias, e não é um problema do fornecimento de gasolina. Vou ter de a levar a uma oficina para a arranjar.
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Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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