Recensioni dei clienti per VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero
58 cc-20 pollici(Nuovo)
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Failed after two cuts
Not happy. Started and ran well. Cut two logs and chain came off and damaged the chain and blade. Cannot locate replacement parts
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This tracking system sucks
I haven’t received it yet
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Dissapointed
Bought this chainsaw, could not get it to start. Mechanic could mot either. Big bummer
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CALIDAD PESIMA
62cc-20 pollici
Mala calidad, no recomendable
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You don’t always get what you order
I ordered two saws and only received one. No tracking or whereabouts at all
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Poorly designed kick-back brake defective
I had trouble to begin with in getting the chain/bar to install. I finally realized the brake was on reducing the diameter of the band that grabs the clutch. I had to apply a large amount of force to release the brake, which expaned the brake.
After starting for the first time the brake was on and no matter how hard i tried the brake would not release.
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Calidad precio 0
40cc-14 pollici
Mal,freno de cadena roto,carcasa de donde va la cuerda de arranque a las primeras rancadad se rompio,
no pude poner en marcha tube que llevar a taller y me costo reparación como uno nuevo.hasta ahora todo lo comprado bien moto sierra in desastre
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Nul fonctionne pas
52 cc-18 pollici (Nuovo)
J ai reçu la tronçonneuse mais elle fonctionne pas
0 persone l'hanno trovato utile
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Tronçonneuse de merde
40cc-14 pollici
Jamais réussi a mètre la tronçonneuse en route sa fais 20 an que je fais dû bois des tronçonneuse j'en n'ai u c'est la première qui va a la déchetterie merci
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OK Build Quality, but Disappointing Reliability/CS
The product itself appears to be reasonably well constructed. The materials and overall build quality seem acceptable for the price, and my initial impression was generally positive. Unfortunately, that impression quickly changed when the starter cord broke during the very first attempt to start the machine.
A brand-new product simply should not fail before it can even be put into service. While an occasional manufacturing defect is understandable, how a company handles that defect is equally important.
I contacted VEVOR, expecting a relatively straightforward resolution. Instead, the process dragged on for several weeks. Initially, they offered to send a replacement part, which never arrived. Eventually, they offered to replace the entire unit, but by that point I had grown tired of waiting and simply repaired the cord myself.
To their credit, VEVOR did offer a $25 refund for the inconvenience, which I appreciate. However, that doesn't change the fact that resolving a relatively simple issue became unnecessarily frustrating and time-consuming.
In my opinion, the appropriate response when a brand-new machine fails immediately would be to expedite a replacement unit and provide a prepaid return label for the defective one. That would have resolved the issue quickly, demonstrated confidence in their products, and left the customer with a much more favorable impression.
Ultimately, I don't consider this a poorly constructed product, at least based on its initial appearance. However, the immediate failure raises legitimate questions about quality control, and the prolonged resolution process leaves considerable room for improvement.
My biggest disappointment wasn't necessarily that something broke. Defects happen. It was that VEVOR took several weeks to address a problem that should have been resolved promptly and with minimal inconvenience to the customer.
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