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VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

Recensioni dei clienti per VEVOR Motosega a Gas da 58 cc Motosega a Scoppio da 508 mm 2,7 CV con Impugnatura Antiscivolo, con Doppio Serbatoio, per Taglio del Legno, Potatura degli Alberi e Disboscamento, Arancione Nero

58 cc-20 pollici(Nuovo)

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Herkules Herkules
DOA (Death on arrival)
58 cc-20 pollici(Nuovo)
DOA (Death on arrival) 1
I received a brand new 58cc chainsaw with 20@ chain, and it is not working. So, my experience is not good as a new customer of this brand. I contacted service support and am waiting to be contacted back
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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franzphaly franzphaly
Pas très fiable
62cc-20 pollici
Pas très fiable 1
Très déçu, en fait, au début, problème de démarrage et maintenant difficulté de démarrer à chaud en plus lanceur HS
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
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Risposta del servizio clienti: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Lambdin John Lambdin
Poor quality unit
Poor quality  unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
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Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Brandon Brandon
Cheap
Cheap  1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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rogerlmartin7 rogerlmartin7
Warranty
Warranty  1
I just recently purchased this Saw and the side panel tabs are broken. I’ve requested a new side panel and I keep on getting the runaround. I’ve been spending a lot of money here lately with this company but if I don’t get a new panel, I’m probably gonna go buy anything else from them poor Customerservice.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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An*** An***
Dangerous saw - do not buy (also it is not 62cc)
62cc-20 pollici
Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1 Dangerous saw - do not buy (also it is not 62cc) 1
These EU versions are different from the US versions. This is a ultra low-quality, trash chainsaw. Mine came complete with a cracked air filter, compression loss, and a screw that came loose and wreaked havoc on the flywheel, sending dangerous shrapnel flying. DO NOT BUY THIS SAW. Vevor needs to pull this trash off the market. Edit: Turns out that this saw is actually 54cc. The piston measures 45mm (not 45.2mm like many other "62cc" saws) and is based on a much cheaper chassis than the US model. So there's no upgrade path for the top end either. This european model is a massive downgrade from the US model.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ej.rivera79 ej.rivera79
Poor quality
Poor quality  1 Poor quality  1
Came in broke
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Robert Robert
Ne démarre pas ,neuve..
52 cc-18 pollici (Nuovo)
J'ai ouvert le carton hier, et malheureusement je n'arrive pas a démarrer la tronçonneuse malgré l'usage d'un carburant prêt a l'emploi de qualité...il semblerait que l'allumage se fasse bien car étincelle a la bougie..
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