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VEVOR Macchina per Pressa Termica Potenza 580 W, Termopressa per Cappelli 4 in 1 da 15 x 7,6 cm/17 x 7 cm/17 x 10 cm/20,6 x 9 cm, Pressa Colore a Nero, Utilizzo per DIY Qualsiasi Modello di Cappello

Recensioni dei clienti per VEVOR Macchina per Pressa Termica Potenza 580 W, Termopressa per Cappelli 4 in 1 da 15 x 7,6 cm/17 x 7 cm/17 x 10 cm/20,6 x 9 cm, Pressa Colore a Nero, Utilizzo per DIY Qualsiasi Modello di Cappello

21.5x10cm

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287 Recensioni
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Marko Marko
Craftman
9x14cm
I bought this heat press in 2023 and used it only 3–4 times before it broke down. The thermostat is defective and now the machine overheats to maximum every time I turn it on. Since the warranty has expired, I understand I cannot request a replacement, but I must say I am very disappointed with the product quality. I run a small business focused mainly on t-shirts (sometimes hats too), and I expected the press to last much longer. This experience has unfortunately left me dissatisfied and cautious about purchasing your products again. If there is any way you could offer support, replacement parts, or a discount for a reliable upgrade, I would appreciate it. Best regards,
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Fabian Jakins Fabian Jakins
Not worth it! Do not buy
This hat press has a lot of issues. The platten will not stay on, you can make the set bolt as tight as possible and it still slides off. It will leave creases in your hats and it is definitely not compatible with rubber/pvc patches. Even though they advertise free returns, they will refuse to process a return. I’ve purchased many items from vevor but I will no longer be doing business with this company based on the very poor customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on your concerns and are focused on finding a satisfactory resolution. Please make sure to check your ticket and email regularly for updates on the progress. Don’t hesitate to reach out if you have further questions or need assistance.
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Kelly Kelly
Hat heat press
I was hoping this was going to be a great replacement for hat heat press. The top part has ruined multiple hats by putting black marks if touching product while situating it for heat press. Very disappointing and discouraging as now I am out money.. Will not let me post photos
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
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Dyllen Dyllen
Don't recommend
Didn't work from moment I unboxed it. Has LLL code. Reached out to customer service and they sent an electrical part but I'm not comfortable changing it as it's inside the machine.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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MS MS
Mr
Didn't work out of the box. Temerature was acting up and the press was beeping constantly. Customer service made me cut some wires and reconnect. That didn't fix the issue. They didn't want to reimburse me (return) or replace the press. They offered me $56 to keep the press. Then they offered me $117 and after that $115. I contacted PayPal and got my full refund. With their bull they tried to pull, I will NEVER buy anything from Vevor again. I bought a vacuum pump and a pneumatic jack from them, which work fine. I didn't mind the press not working out of the box. Things happen. But them not be willing to remedy the issue and offering me quarter of the price back as a "remedy" that should be illegal. I hate their third world practice they trying to pull here in Canada.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Michael Francisco Michael Francisco
Business Owner
Not at all happy. Temperature control was erratic upon arrival. It would jump hundreds of degrees, even while the head remained cold. I’ve spent over a month trying to get this resolved and Vevor has told me they cannot help me and has offered me a $38 credit. I have purchased a unique aftermarket accessory which cannot be used on any other model. They did send me replacement controllers, even though I have explained to them that the controller is not the problem. It is the thermocouple which senses the temperature at the hot end. They advised me to take it to a local company for repair although there is no local company that I can take it to. Even if I could take it to a “local” company how on earth would they get the replacement part that is needed to make this unit work properly when Vevor cannot even send me the proper replacement part.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
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CustomCruiseApparel CustomCruiseApparel
Received Damaged poor customer service
I received my hat heat press in an unacceptable condition. The cord is damaged and covered in some white stuff. Reached out to "customer Service" only to now be on a week of back and forth emails getting no where. All I asked was for a replacement or a refund and they just keep wanting me to plug in and test this electrical device that has a damaged plug. Very Disappointed
1 persone l'hanno trovato utile
Risposta del servizio clienti: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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