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VEVOR Macchina per Pressa Termica Potenza 580 W, Termopressa per Cappelli 4 in 1 da 15 x 7,6 cm/17 x 7 cm/17 x 10 cm/20,6 x 9 cm, Pressa Colore a Nero, Utilizzo per DIY Qualsiasi Modello di Cappello

Recensioni dei clienti per VEVOR Macchina per Pressa Termica Potenza 580 W, Termopressa per Cappelli 4 in 1 da 15 x 7,6 cm/17 x 7 cm/17 x 10 cm/20,6 x 9 cm, Pressa Colore a Nero, Utilizzo per DIY Qualsiasi Modello di Cappello

21.5x10cm

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287 Recensioni
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Anne Anne
Déçue
21.5x10cm
Déçue 2
Je suis très déçue par la qualité de ma presse à casquettes. Le revêtement thermique noir de la partie chauffante est déjà abîmé après avoir utilisé la machine pour seulement 50 casquettes. Ce problème de qualité aurait pu être acceptable si le service client avait été réactif et efficace, mais malheureusement, ce n'était pas le cas.
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Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client. Nous prenons vos commentaires très au sérieux. Nous transmettrons immédiatement vos préoccupations à nos équipes du service client et du service après-vente afin d'améliorer la situation. Merci beaucoup pour votre contribution ; vos commentaires sont essentiels pour nous aider à résoudre ce problème et à améliorer notre service.
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Jyoshcyox Jyoshcyox
Needs work..
Needs work.. 3
The press does what is supposed to do, but without buying extra items to protect your products it will ruin them.. To make sure structured hat you will need to buy heat press pillows or some type of high density foam to protect the shape. Also they should ship with a piece of Teflon or Foam to protect the face of the hat and the patch/transfer but you will also need to buy that separately. I probably would've bought another press I found after I purchased this one which is about the same price and the lower platens are a lot nicer and shaped like the inside of an actual hat..
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Andrea Andrea
Cattivo odore
21.5x10cm
La macchina durante l'utilizzo emette un cattivo odore di bruciato che secondo l'assistenza vevor è normale.
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Risposta del servizio clienti: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
Patricia Patricia
Boss
I was hoping this would be a really good addition to my tools but I am not very impressed. There are a few little things about this that frustrates me. One is that it leaves a crease every time you press it down across the top of the hat. It’s from the shape of the support pad underneath the hat. The support pad that you place the hat on always comes unscrewed too causing it moves or falls off. Short of putting lock tight I can’t get it to stay on. I guess all in all for the price you pay it’s not bad. It heats very well and does a great job sealing the patches.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Tammi Hammond Tammi Hammond
Faulty Heating Mechanism
The press seems to be built great. I have not had an issue playing the hats or using the settings. I bought this a little over a year ago and pressed around 15 hats. I had a sudden medical issue that caused me to stop sublimating for a year. Since back to pressing in June, I have pressed around 30 hats. No issues until last night. I have not changed the heat settings or pressure and it burned 3 hats. I used clear heat tape and put white butcher paper over the patch and image. Burn marks around edges and top of the front of hat. I lowered the temp and press time and burned again. From other reviews I have read, the heat mechanism goes bad in these presses. It isn’t worth me paying for a repair since the cost of the press isn’t bad. Very disappointed that I got about 1 full year out of and only 50 hats.
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Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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cj cj
Homeowner
handle was twisted to one side, It looks like wrong bolts and spacers were used to assemble
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Risposta del servizio clienti: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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VERN VERN
PRESIDENT
We opened the box and were anxious to start using it. after using it the 1st time we noticed the new hat had black marks on it, which came from the top platen. The paint was coming off! We have reached out for a new top platen to rectify but have since recived a platen meant for another machine. I have requested again to get the correct part. Will see how that goes
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Risposta del servizio clienti: To our valued customer, thank you for being patient and cooperative. We’re actively handling your concerns and are dedicated to finding a solution that works for you. Please make sure to check your ticket and email regularly for updates on the progress. If you have further questions or need assistance, don’t hesitate to reach out.
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Chazz Raddatz Chazz Raddatz
Challenge and did not recieve all plattens
I received the hat press and was excited. When opened up the box we did not receive the 3 extra plattens it was supposed to come with. Chatted with vevo and said I would hear something in 24 to 48 hours. Tried to press my first hat and found the spring that holds the cap in place is a challenge to work with. I had hard time getting a smooth flat surface to press. It may have been better if I had th4 option to try a different size platten. I need to spend more time and practice but right now I find the press a little challenging
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Risposta del servizio clienti: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
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Jason Jason
Not great
Works for a bit then the heat freaks out and either melts the hat or cools down so low it work set the patch.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jake Jake
Mr
Trash, waste of money don’t buy it as you’ll not be able to get a refund for its performance. DO NO WASTE YOU MONEY
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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