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VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

Recensioni dei clienti per VEVOR Macchina da Caffè con Filtro Commerciale 12 Tazze, Macchina da Caffè con 3 Caraffe in Vetro, 3 Piastre Riscaldanti, Caffettiera a Filtro Commerciale in Acciaio Inox per Ristorante, Ufficio, Bar

3 Zone di Riscaldamento Con Acqua Calda

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40 Recensioni
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Dennis Dennis
General Manager
Machine works great and the price is right. Wish it would have come with one of the three urns different just for decaf but thats a minor gripe.
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David Murray David Murray
Coffee maker
Received my coffee maker today shipped fast. Seem to be well packaged didn't look to be beat up at all in shipping and yet one glass coffee carafe was broken at the neck I don't think it was a shipping damage but more a assembly damage
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SB SB
Great affordable coffee maker
Have used it for over a month. Now complaints. Works great!
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CreteSupplies CreteSupplies
CO
3 Zone di Riscaldamento Senza Acqua Calda
Very Nice
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Joseph Padilla Joseph Padilla
Owner
It's a nice looking coffee pot. But it could be a bit better quality. It fills the pot to full with coffee. Also when it's heating up before I make coffee it will spit out a bit of water. Other then that it works fine. Tried to find instructions on line to see if water can be adjusted but no luck.
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Vitor Vitor
Never used yet
Very good, i used a loot and still perfect very nice, congratulations!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Melanie Inglis Melanie Inglis
Works but with issues.
Our 40 year old commercial coffee maker finally stopped working. We have purchased a few other items from Vevor that we’ve liked so I thought I would save money and purchase this coffee maker. The coffee maker is fine except you can’t use the hot water tap at the same time coffee is brewing. It will pull the amount of water you take from the tap away from the coffee pot. So, I ordered a Vevor hot water dispenser. For two days it was fantastic. I raved about the different temps and volumes. On the third day it stopped working. I put in a support email right away which said it would be answered in 48 hours. That was four days ago with nothing but follow up emails saying it is a priority. So we’ve been boiling water on the stove and putting in carafes for tea. Not the best option for a busy cafe in the middle of tourist season. Will delete my cart of the future purchases I wanted to make if this is the customer service you receive.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deep Patel Deep Patel
Not Good
Damaged, Missig Part
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Risposta del servizio clienti: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
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Chandra Chandra
Shukla
We recently ordered 12 cup commercial coffee brewer from Vevor, we received it within 3-4 days and installation was not hard, eventhough they could have given proper installation instructions. Most disappointing part is that the machine started leaking from top & from the side. I have tried contacting customer support by submitting pictures & videos of the water leak. Initially, they informed us that they will revert in 48 hours & even after 48 hours they again responded that they are still investigating the matter & will revert in next 48 hours. So they are buying unnecessary time to respond but so far no resolution. This is pathetic. Im loosing business because of this coffee machine since I removed my old machines after arrival of this one & this is not working. I would suggest to avoid this
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Xavier Xavier
CEO
Works as intended. Have only been using it for a few weeks so not sure about quality. I will update in a few months.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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