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VEVOR Idropulitrice ad Alta Pressione a Benzina, Pompa in Alluminio di Alta Qualità con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Basso Profilo per Auto, Recinzioni, Vialetti, Case

Recensioni dei clienti per VEVOR Idropulitrice ad Alta Pressione a Benzina, Pompa in Alluminio di Alta Qualità con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Basso Profilo per Auto, Recinzioni, Vialetti, Case

Orizzontale 2900 PSI 7 L/min

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759 Recensioni
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Solo foto e video
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danmihaila71 danmihaila71
No help from support team whatsoever
3400 PSI
I have bought this pressure washer with great expectations from the product that seem to have great reviews. Unfortunately the unit didn't last but one time for one use pressure washing my driveway. The engine locked up and it seems to be a mechanical problem. I reached out to support team but unfortunately, all I hear from them is "send us video and pictures". I did that along with a detailed explanation of what is going on the troubleshooting I performed to try to repair it. Still they keep asking for videos! It seems to me that Vevor is unwilling to offer support. Not a problem, they have the ticket and the purchase order, I want my money back!! You can have the unit and do as many videos of it as you want. Very poor support team! You have done nothing to remedy my situation. I'm sorry but this is the way I feel about this experience. I didn't see much effort on Vevor's part to help!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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rtanner1213 rtanner1213
Bad experiance.
Bought pressure washer last month. Very hard to start first time. Will not start again. Mistake buying this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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te*** te***
Garbage
Absolute garbage like everything VEVOR sells! Save your money! Don’t trust these people!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GoSaints GoSaints
absolute junk
broke as soon as the warranty expired. buy a brand with history of reliability. pay more get more. pay less get junk
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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dggordonn dggordonn
Short lived engine
Pressure washer started out great , used it probably 12 total hours and the piston rod came loose. The engine will turn about a half round each direction .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Raman Raman
Bad quality
3400 PSI
I bought this pressure wash 3 week back The Quilty is so bad hose broke
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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schartier905 schartier905
Not very powerful
Received with broken part thy I’m still waiting on almost a month later , very weak pressure washer not happy with
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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tln14all tln14all
Pressure Washer Ok,Technical Support Terrible
I purchased this pressure washer because I wanted something relatively small, lightweight, and easy to move around for jobs around my property. So far, the pressure washer itself has been okay for my purposes. However, I cannot say that it is operating at its optimum performance because VEVOR’s own manual states that a high-altitude carburetor kit is needed for better performance at higher elevations. I live at approximately 5,300 feet, and VEVOR has been unable to tell me what kit or carburetor jet I need. Unfortunately, my experience with VEVOR’s technical/customer support has been extremely disappointing. I contacted VEVOR with what I thought was a very simple question: What high-altitude kit, carburetor jet, or specification do I need for the engine on the pressure washer you sold me? This turned into multiple communications over several days. At first, VEVOR told me that the required carburetor kit or jet specification depended upon the exact engine configuration and that they were confirming the correct compatible part for my model. That sounded reasonable, and I waited for their answer. Unfortunately, they never provided one. Instead, I was eventually told that they don't sell the accessory separately and that I would need to purchase it elsewhere. That wasn't the issue. I was perfectly willing to purchase the part elsewhere—I simply needed VEVOR to tell me what part or jet specification their own engine requires. Even more concerning, during one exchange I was told that if I needed an “antifreeze carburetor” I would have to purchase it separately. I never asked about an antifreeze carburetor. I was asking about the high-altitude carburetor kit specifically mentioned in VEVOR’s own manual. Their final answer was essentially that their website doesn't carry the required accessory and they couldn't provide a purchase link. Again, that completely missed my question. If a manufacturer publishes an owner's manual telling customers that a particular modification is needed or recommended for operation at higher elevations, the manufacturer should be able to provide the correct part number, jet size, carburetor specification, or at minimum enough technical information for the customer to obtain the correct part elsewhere. The pressure washer itself has been okay for my needs, and I like its smaller size and lighter weight. But I still don't know how well it would perform if properly configured for my 5,300-foot elevation because VEVOR cannot tell me which high-altitude kit their own manual says it needs. After several communications, I never received an answer to what should have been a basic technical question about their own product. Very poor after-sale technical support.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Caleb Mcgill Caleb Mcgill
Owner
The pump has failed and we haven't even owned it 6 months only used it maybe 6 times. I bought the bigger one hoping it was better built. I'd love to have someone HELP REPAIR IT!
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
Bleazey
Quality of the motor and pump seems very good for the price. Unfortunately I’m in the middle of my first use of the pressure washer and the line has blown out near where the hose connects to the wand. It would appear that VEVOR has cheated out on the line. Another issue I’ve noticed is that the detergent line and filter does not work. There doesn’t appear to be enough suction created by the machine to pull detergent from a bucket using the auxiliary line that connects to the pump using a plastic batter fitting. I’m using the place tip but it just doesn’t pull. The soap reservoir does work fine with the black sprayer tip. All in all it seems like a good machine for the price. Just be prepared to buy a high pressure hose. Unfortunate my project is on pause until I get another hose.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you throughout the process. A solution was provided via email, and we are pleased to confirm that you have accepted it. We will continue to monitor the case until the issue is fully resolved. Kindly keep an eye on the ticket responses and email alerts for any further updates if needed. Thank you for your patience and cooperation throughout this process.
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