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VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Recensioni dei clienti per VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Verticale 2900 PSI 7 L/min

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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773 Recensioni
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Kelvin Kelvin
thomas
the machine ame in good time. during first use though it all went wrong engine started spluttering and cut out tried to call customer services they wanted me to video the problem and send it through some system or another before they could help. shocking service i have since repaired the machine myself 2 problems i had to fix one was the in tank fuel filter it had collapsed and not allowing fuel flow the second was a lot worse in my eyes the fuel line from the tank to the engine had been rubbing on the block and had rubbed a hole through itself so glad the fuel did not hit the exhaust a real chance of fire. the machine does the job ok now its running although its not as powerful as its made out to be but for the money ok
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bryan Faby Bryan Faby
Bryan
Broke after 30min of run time. They won’t send a new one. Offered $98 to get it fixed. Small engine repair shop by me charges $135 an hour.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Robert Robert
Owner
Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Devan Devan
Doesn't work and can't get a refund!!
I ordered this pressure washer and received it about four days ago.I unboxed it put it together.Put gas, oil and it will not start.It won't even try to turn over. I have ran many pressure washers and I know what i'm doing. The worst part is I've been told for 3 days now to wait for the team to contact me to resolve the issue.And now I can't even do the job I was supposed to do this weekend.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lee Lee
M
Had problems with the very first time using it
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ANDREAS ANDREAS
A FUIR
Verticale 3950 PSI 10 L/min
Je l'ai monté, j'ai mis l'huile ensuite il a démarré et le moteur c'est éteint au bout de 3min. Moteur serré ! Piston segment à faire au bout de 3min.... C'est pas de la qualité...
2 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Bent handle probably from shipping Bent handle probably from shipping
Bent Handle
I'm just disappointed now bc the handle is bent. Took all the excitement out of getting the new pressure washer. I thought was going to be able to bend it back but no luck
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Unsatisfied Customer Unsatisfied Customer
Unsatisfied Customer
This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Rob stay away from Vevor Rob stay away from Vevor
Worst company on planet earth
I went into great detail of how this company sent me out a damaged product AND missing essential parts. I didn’t even get an apology or a response back. STAY AWAY FROM THIS COMPANY. This is the only negative review I’ve ever wrote in my life. Do not buy ANYTHING from this horrible company.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tracey Perez Tracey Perez
Broken do not buy!!
I purchased this and it can damaged. VEVOR never replaced or refunded my $$ they just gave me the run around. Very disappointed in the customer service
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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