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VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Recensioni dei clienti per VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Verticale 2900 PSI 7 L/min

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773 Recensioni
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Carlos G Carlos G
Worked once
Worked once 1
It literally worked one time and now will run but doesn’t have any pressure. I think the pump is bad already. 0/10 wouldn’t recommend
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Pecqueux Pecqueux
Ne démarre pas 👎👎
Verticale 3950 PSI 10 L/min
Ne démarre pas 👎👎 1
Nettoyeur reçu rapidement mes le problème c'est qu'il ne démarre pas du tout malgré le suivi détaillé de la notice fourni !! Je ne recommande pas du tout ce produit. Toujours en attente du service client ce jour !!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chuck Chuck
Mr.
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Archie Archie
Hasn’t even lasted 2 years
Orizzontale 3500 PSI 10 L/min
All the oil blew out the crankcase and is unrepairable, it says there is after sales so I can get a replacement or refund but it doesn’t take me anywhere
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cody Cody
Pressure Washer
Broke after 1 use started leaking gas everywhere. Thought price was fair and it worked well until I realized gas was leaking
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zhenyu ma Zhenyu ma
Mr
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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LUCA PEZZOPANE LUCA PEZZOPANE
Oggetto danneggiato dalla fabbrica
Orizzontale 3500 PSI 10 L/min
Mi è arrivata danneggiata, ho scritto più volte e mandato immagini del danno ma nessuno si è preoccupato. Esperienza pessima. Avevo acquistato diverse cose su Vevor non comprero' più nulla.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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