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VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Recensioni dei clienti per VEVOR Idropulitrice a Gas con Pompa in Alluminio di Ultima Generazione con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Gas per Auto, Recinzioni, Vialetti, Case, Cortili, Mobili

Verticale 2900 PSI 7 L/min

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773 Recensioni
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FAB FAB
NETTOYEUR
Orizzontale 3500 PSI 10 L/min
Très content de ce nettoyeur.. SAUF QU'IL EST ARRIVE ENDOMAGER, TRES MAL CONDITIONNER (CARTON TROP FAIBLE POUR LE NETTOYEUR), QUAND AU LIVREUR = L'ETAT DE SON CHARGEMENT HORIBLE, NON RESPECTUEUX DES COLIS... ARRIVER RAYE ET JAUCHE A HUILE CASSER AVEC INTERRUPTEUR DE MARCHE / ARRET CASSER... VEVOR M'A ENVOYER LES PIECES DEFECTUEUSES... SINON UNE FOIS REPARER AU TOP.....
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Toddy Toddy
retired peace officer
I received the pressure washer and as soon as I opened the box I noticed that the manifold pipe was in 2 pieces and I related this to customer service with 3 pictures and the reply was a new piece will be on it's way and that was 2 weeks ago and yet to hear anything more...I tried to load those 3 pics again but would not upload.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Simone Simone
Lancia arrivata rotta
Verticale 3400 PSI 10 L/min
Lancia arrivata rotta  2 Lancia arrivata rotta  2 Lancia arrivata rotta  2
Il pacco si presentava pressoché integro ma all’interno ho avuto la sorpresa…olio sparso un po ovunque e lancia rotta…
2 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
Maurizio Maurizio
Negativo
Verticale 3950 PSI 10 L/min
Negativo 2 Negativo 2 Negativo 2
Molto scontento, la macchina è arrivata oggi , danneggiata. Serbatoio schiacciato, cerchio della ruota scheggiato, tubo della pompa con segni di sfregamento. Manca pure una confezione di olio da mettere nel motore. In una trinciatrice acquistata da un altro negozio online, sempre con lo stesso motore, hanno mandato pure il lubrificante necessario. L'idropulitrice costa 300 euro praticamente e mandarla senza olio mi pare scorretto. Finora con vevor mi ero trovato benissimo, ho comprato diverse attrezzature, ma questa volta sono molto deluso. Domani provo a metterla in moto , spero non ci siano altri problemi.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
John John
Bleazey
Quality of the motor and pump seems very good for the price. Unfortunately I’m in the middle of my first use of the pressure washer and the line has blown out near where the hose connects to the wand. It would appear that VEVOR has cheated out on the line. Another issue I’ve noticed is that the detergent line and filter does not work. There doesn’t appear to be enough suction created by the machine to pull detergent from a bucket using the auxiliary line that connects to the pump using a plastic batter fitting. I’m using the place tip but it just doesn’t pull. The soap reservoir does work fine with the black sprayer tip. All in all it seems like a good machine for the price. Just be prepared to buy a high pressure hose. Unfortunate my project is on pause until I get another hose.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We have received your ticket regarding this issue and have been in continuous communication with you throughout the process. A solution was provided via email, and we are pleased to confirm that you have accepted it. We will continue to monitor the case until the issue is fully resolved. Kindly keep an eye on the ticket responses and email alerts for any further updates if needed. Thank you for your patience and cooperation throughout this process.
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Louis Louis
nettoyeur
Verticale 3950 PSI 10 L/min
Le nettoyeur a basculé sur le côté et depuis, il ne fonctionne plus ..... Il n'y a aucun service après vente!!! Je ne sais que faire !! C'est la cata!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
Not so happy pressure washer owner
My pressure washer broke before much use and Vevor is zero help so far. It's just a little shaped pipe that i could install in 2 minutes, but they do not offer any way of getting parts and I am done trying.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joshua Joshua
Home owner
Got it yesterday put oil and gas in it and started to pressure wash the porch at the house ran a tank of gas through it and filled it back up now I can't get it to stay running just misses gonna try and drain the float but can't imagine there was anything in my can it was new. I love. Vevor products but not sure I'm gonna like this. If I get it running I may change my review but so far I'm not impressed
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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K Mil K Mil
Defective unit which Vevor will not fix
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Brown Joseph Brown
Detailer
Detailer  1 Detailer  1 Detailer  1 Detailer  1 Detailer  1
When the package arrived at my residence, it was torn open at the bottom.Open the package up and a couple of things are bent on the pressure . Both wheels are cracked. At this point I am not a happy Vevor customer
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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