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VEVOR Forno di Fusione Elettrico, 1500 W Macchina per Fusione di Metalli da 1150 ℃ con Crogiolo in Ceramica da 5 kg, Kit per Oro per la Creazione di Gioielli, Barre di Metallo, Componenti Metallici

Recensioni dei clienti per VEVOR Forno di Fusione Elettrico, 1500 W Macchina per Fusione di Metalli da 1150 ℃ con Crogiolo in Ceramica da 5 kg, Kit per Oro per la Creazione di Gioielli, Barre di Metallo, Componenti Metallici

Nero 1500W 5kg

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202 Recensioni
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jaime jaime
not as described
DOES NOT MELT COPPER AS DESCRIPTION STATES
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience.
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Brad Brad
Bad buy
It's the worst I have ever used! It wouldn't melt the metal. It would not fully heat the crucible. It doesn't work and customer service is a nightmare. The solution they have offered is to give me a $50 refund for a product I paid over $150 for. To be clear I never actually got metal hot enough to pour. 5 ounces of cut up thin . 925 sterling silver from candlestick's with the filler removed. It's not worth it!
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Adam W Adam W
Tinkerer
The top of the melting chamber cracked the first time I used it
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Matthew Matthew
Yeah it would be nice if it worked
Your ad says it smells copper with ease you at copper melts at 1180 your machine goes to 1150 six and a half 7 hours same crucible full of copper and nothing has melted
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sid Sid
Mr
It need more care and thought
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ll Ll
Terrible
I only used it twice, then it stopped working. I tried to contact the company and they never responded. I did research and people said this is common. So don’t spend your money on this bs
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stacey Stacey
This unit failed during second use!
I was excited to use this furnace for the first time and it did exactly what I needed it to do. However, during the second use, I noticed that my silver didn't appear to be melting (just softened) so I reached out for tech suport. After following their recommendations as well as inspecting the crucibal before use, I added more silver (as recommened) and attempted to melt. This time I noticed the the same issue, plus the silver level appeared to be dropping. I raised the crucibal and found that the bottom of it was leaking liquid silver down into the area the holds the heating element! I quickly shut the machine off but it is now un-usable and the silver added is now lost. I'm extremely disappointed in the quality and the loss of money on both the furnace and the silver, as silver is extremely expensive right now!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Electric Furnace Electric Furnace
Defective
I received the furnace. The lid doesn't close
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Anthony Anthony
Hobbyist
Unit may work well with low melting point metals. But it says it works with copper it does not. I used the smallest crucible about an inch and a half's worth of copper.. it heated up to a glowing red the top stayed solid. Only the very bottom portion of the copper in the crucible managed to melt. The crucible failed the little bit that did melt leaked into the bottom of the chamber. Making a nice hole in the unit. When trying to reach out to support to get it fixed they did nothing. Their genius advice was to keep using the unit. They sent a new crucible which labeling on The crucible said very specifically if there is any damage to the chamber to quit using it to immediately. An expensive mistake save your money and look for something else
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Seb Seb
Nul
Nero 1400W 3kg
C nul je le utiliser deux jour il m'achète plus
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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