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VEVOR Filtro per Acquario 317GPH, 4 Stadi da 100 Galloni, Filtro per Acquario Interno con Protezione UV, Filtro Sommergibile con Funzioni Multiple per Acquari, 12 W

Recensioni dei clienti per VEVOR Filtro per Acquario 317GPH, 4 Stadi da 100 Galloni, Filtro per Acquario Interno con Protezione UV, Filtro Sommergibile con Funzioni Multiple per Acquari, 12 W

1200 L/h
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recensioni dei clienti

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Basato su 187 recensioni
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187 Recensioni
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Barbara Bridgeford Barbara Bridgeford
Customer
I have been waiting for answers on my return/refund. You do not have a good customer service at all.48 hours has past.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Corey Buchanan Corey Buchanan
Never received
I never received this product. It keeps saying it is being shipped. And they keep replying send their checking on status and it has been over a month since I ordered it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Matthew R Kenney Matthew R Kenney
Wish it worked.
Sadly this item is missing parts & leaks & is basically unusable. Not happy, it was a gift for my wife & it sadly does nothing but leak & of course with missing parts it just isn't worth purchasing. No help on this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Halizza Halizza
Broke after 2 weeks.
Stopped holding a prime after 2 weeks.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Wilferd Kurtz Wilferd Kurtz
Fish tank filter
It only took 2 months and the filter will not run untill I hit it and then it will go for 2 weeks
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Danh Nguyen Danh Nguyen
Not working after 6 months
I bought it in May 2025, now it not working anymore. It wastes of money.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stuart Stuart
Owner
Unit stopped working after 6 months, tried contacting them for warranty can’t submit a claim without video, can’t get videos to upload to the warranty department had to email a different department. They gave me an email to send videos to that just bounced back. Would not recommend purchasing this and apparently if anything breaks good luck getting warranty
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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