Recensioni dei clienti per VEVOR Deumidificatore Commerciale 50 Litri, Deumidificatore Industriale Portatile con Tubo di Scarico, Display a LED, per Seminterrato, Lavanderie, Ripostiglio, Sbrinamento
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156 pt Dehumidifer
I suppose I am just less than impressed. At this size I would think I could keep our basement at a much lower humidity level. We had stander 70-90 pt units that have kept the levels lower than the 48% that this unit can get down to. Without is on the basement is only in the mid to upper 50% range so we are barely lowering it 10%. I don't believe I would purchase again.
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70 pint dehumidifier
It arrived fast but did not work right from the get go. Talked with Vevor and we came to the conclusion that it was a bad unit so they refunded me. I have to say vevor communication was top shelf and they fixed their issue with out problems. I Would buy from them again however maybe best to investigate if the item buying has issues first.
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Questionable life span and warranty
Lasted 6months. Was noisy. Had refrigerant leak - currently dealing with Vevor on warranty replacement. First response: they want me to do the leg work to locate a repair company, get a quote, and submit it for approval - that's not a good warranty response. The customer should not have to do any work to repair a defect while under warranty. Waiting for the follow up response.
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Taking a long time to get postage
These dehumidifiers do not have pumps. I would not recommend them. I’m still trying to get a postage to send them back. They only sent me two postage so I’ve returned two of them and I’m trying to return the other and it’s kind of tough when I don’t have postage. Hopefully someone will read this and send me postage. Thank you respectfully Frank.
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How to contact them
Bought it in the spring and quit working already. Tried to contact vevor and can't get ahold of anyone. It's like the company does not exist. Very disappointed
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No after sale service
Received the unit promptly and it operated as advertised for about 3 weeks. The unit showed an E2 code on the remote controller. After sending the company their required information including a picture of the display, I was advised that a new sensing cable would be send to me within 10-15 days. I have received a few "Sorry for the delay of the part" about 6 month later I have yet to receive the replacement part but Vevor can now no longer find my info, or my payment info, or even the order number and tracking number. The dehumidifier is still not operable.
I would not recommend this product for service
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Customer service
After 7-8 days unit stopped working. There is absolutely zero customer service. It made me check 1 star but should be zero
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Went out completely after a little over a year (1 month past warranty)
Do not buy! Lasted one year and one month- ran continuously but didn’t lower the humidity. Called Customer Service and they referred my case to the technical department saying I would get and email from them in a few days. Never received. Bought this because it was advertised as a commercial unit- it was crap. Don’t waste your money. You’ll regret it, I promise. I’ll never buy anything Vevor again.
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GARBAGE
Total garbage. Stop working after 1 hour. Had to fight to get a refund. Credit card company had the charge back. ABSOLUTE SCAM ARTISTS.
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Not working anymore
Bought this a little over 2 years worked good at first only used a little in the summer at mountain cabin basement. Runs continuously no compressor comes on anymore refrigerant must have leaked out Is warranty still good. Would not purchase again
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