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VEVOR Armadio per Stagionatura della Carne da 45 kg, Armadietto per Essiccazione della Carne con Controllo Preciso della Temperatura e dell'Umidità, Macchina per Stagionatura della Bovina per Cucina

Recensioni dei clienti per VEVOR Armadio per Stagionatura della Carne da 45 kg, Armadietto per Essiccazione della Carne con Controllo Preciso della Temperatura e dell'Umidità, Macchina per Stagionatura della Bovina per Cucina

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32 Recensioni
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Bryan Bryan
Mr.
Is working good now after fine tuning, I would like to order another meat shelf. It came with 3 shelves but I would like to have another 1.
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Hudini Hudini
So far fantastic!!
Super happy with it. Cured big batch of Spanish Fuet in it and came out great! Hold temp and humidity well. Sturdy and good looking and for this price it’s a steal!! Good job VEVOR!!
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Julian Barbu Julian Barbu
Dry aging fridge
So far is bringing temp and humidity at setting real good
1 persone l'hanno trovato utile
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Ethan Huynh Ethan Huynh
Owner
Owner  1 Owner  1 Owner  1 Owner  1
Horrible customer service. This machine will keep food at 40°-41° F. I have it set at 34° f to dry-age fish. Vevor has blame everything but the unit. They said it suppose to fluctuate a little. How is 34° to 41° a little? Then they said my thermometer is wrong. It’s a thermowork thermometer that reads others fine. I have been going back and forth for over a month for them to basically not take any responsibility. Don’t get me wrong, the unit cools, but it does not go to 34° as advertise. A class action lawsuit is needed to hold them accountable. To be honest, I think it is the thermostats that needs to be changed but nope they blame everything else and would not fix the problem. It’s a piece of junk since I can’t use it for the intended purpose. If you buy it, remember someone told you so! $2,000 down the drain. They lost a reliable customer.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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JJ FB JJ FB
DO NOT BUY THIS!!!
One star is honestly too generous. We purchased two dry-aging cabinets from VEVOR, and one of them could not maintain a safe temperature even when set to 34°F. The internal temperature stayed above 40°F for extended periods, and our city health inspector told us to remove the unit from service. We submitted a warranty claim almost a month ago, and during that entire time, VEVOR did not repair or replace the unit. They kept delaying the process, asking for more information, and repeatedly telling us the temperature fluctuation was “normal,” while we were left with equipment we could not use. For commercial restaurant equipment, this level of warranty service is unacceptable. Very disappointing product and extremely frustrating customer service. I would not recommend VEVOR for commercial refrigeration equipment. 얘ㅜㅒㅆ ㅠㅕㅛ 쏘ㅑㄴ ㅖ꺠옃ㅆ
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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di*** di***
Terrible customer service.
Bought 2 of these for one of my restaurants and one showed up damaged and Vevor will not do anything about it. Nothing except BS stock chat center e-mails saying someone will contact but never did. Have spent tons of money @Vevor and used to think they were the best but turns out their products are far superior to their customer care and service. Still have a broken refrigerator right out of the box with no direction on how to get a non-damaged one. BEWARE
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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Kh*** Kh***
Poor quality, leaks
Leaked right away, the drawer panel is made of would and expanded in then Doty and can’t be put back in place. Would not buy again
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ed Ed
Customer
Absolutely does not keep to temperature. Called customer service. I been getting run around and nobody has contacted me me about the problems I have with this 1700.00 unit. Do not purchase this unit. Be warned. Keep sending me same email for weeks.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Pascolo Pascolo
Cellule de sechage
Le fonctionnement est très aléatoire Température et humidité indiqué ne correspondent pas à la réalité Ne parvient pas à atteindre le niveau demandé J’ai installé un hydromètre et un thermomètre à l’intérieur Rien ne correspond à la réalité Ils est très difficile de l’utiliser soit pour l étuvage soit pour la maturation de vos salaisons.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Merci encore pour votre précieux avis !
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Greg biletnikoff Greg biletnikoff
Honeowner
Seems to work good but it would be nice if you could purchase more shelves, it is ridicolous that your policy is not to sell any extra shelves so my policy will be not to purchase any thing else from vevor
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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