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VEVOR Apricancello a Doppia Battente, Apricancello Automatico, Kit Completo Remoto, Apricancello Doppio, Carichi Pesanti Fino a 399 kg, Cancello Lungo 5,5 m, Apricancello Alimentato a CA 80W

Recensioni dei clienti per VEVOR Apricancello a Doppia Battente, Apricancello Automatico, Kit Completo Remoto, Apricancello Doppio, Carichi Pesanti Fino a 399 kg, Cancello Lungo 5,5 m, Apricancello Alimentato a CA 80W

Max. 399,16 kg

recensioni dei clienti

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75 Recensioni
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Timothy L Bond Timothy L Bond
Swing gate opener
The customer service is worthless! You can not speak to anyone on the phone so you message them your problem, then in 24hrs they might get back to you, and if they didn't answer your question, well guess what message them again! I bought a dual gate opener after receiving it i realized I could not operate each gate separately from on another, so i asked to return it and buy two single gate opener well I had to find a carrier and pay for return shipping. So I would NOT recommend purchase anything that might require customer service or return shipping! I learned the hard way! 5 star unhappy customer right here!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation. Right now, we're working hard to address your concerns and come up with a satisfactory solution. Keep an eye on your ticket and email for updates. Feel free to reach out if you need more assistance.
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Danial Cosgrove Danial Cosgrove
Gate opens when ever it likes
Max. 380 kg
Given trouble since day one and was asked to send a video of symptoms. IAM not going to be waiting at the gate to see and record the gate opening at strange times when it should be shut and I have arrived home with the gate open half way . And it's not wind blowing it open as it's got a electric lock which the gate opener has control of . So I believe it's something to do with the control box itself and it would be good if vevor sent out a new controller to see if it revolves the issues
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Alex M Alex M
Worked great for 6 days then it didnt
After a long install. The product worked as stated for 6 days. We then noticed that the remotes, even at the gate, wouldn’t activate the gate right away. It would take a few clicks. Now 6 days later, you have to click it 20 plus times to get it to open. So either trying to get into the gates or out, you have to sit there trying to get it to open. VEVOR said there are no solutions to this. We even tried ordering an external receiver to help solve this problem, plus the fact that the remotes that come with it will NOT sync to your cars’ mirror garage door openers. The external receiver VEVOR suggested also does not work. Again, VEVOR said there’s no fix and they can’t replace the panel itself. So we have to now uninstall the entire system and replace it with a different quality system. Customer service by the way takes 24 hours per email response to any issue or help requests. This was 5 days of back and forth to find out there’s no solution.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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MT MT
=
Max. 300 kg
Anlage defekt, Rückgabe nicht möglich unendliche Hin und Herschreiberei. Hände weg!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Kevin Kevin
Poor Quality and poor Customer service.
Bought the double swing gate and one arm didn't work. Been going back and forth with the company and they keep telling me 1 to 3 days everytime and would not help me or even give me a proper answer one week after.
2 persone l'hanno trovato utile
Risposta del servizio clienti: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working on resolving your concerns and are focused on finding a solution that works for you. Please keep checking your ticket and email for regular progress updates. If you need further help or have more queries, don’t hesitate to contact us.
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