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VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

Recensioni dei clienti per VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

300 fogli 305 mm

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131 Recensioni
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ADiaz ADiaz
Broke in 3 months
300 fogli 305 mm
The blade detached within 3 months of occasional use. Never used it on over 250 pages, because that was when it started getting too hard to use. Used it less than 10 times a month. To get a replacement, I would’ve had to find a box big and strong enough to support it and take it to FedEx. Not feasible when you no longer have the original box and don’t own a car. This cutter is too big and heavy for one person to maneuver.
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Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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User 459032 User 459032
I’ve never been good at being straight
15 fogli 381 mm
Bought this to get clean, straight cuts, but I’m finding the cut line tends to drift slightly on an angle even though the edge looks straight. The clamp/holder also doesn’t feel strong enough to keep the paper firmly in place, so the stack can shift during the cut. Could be user technique on my end, but so far I haven’t been able to get consistently straight edges.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JM JM
Get what you pay for
15 fogli 381 mm
Affordable but not the best quality. Hard tonget clean straigt lines.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Carla Pace Carla Pace
Owner
15 fogli 381 mm
It’s an ok cutter
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Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Sheree Creath Sheree Creath
Want to Love It, But
300 fogli 305 mm
It came without instructions. That’s it. Period.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Jon Jon
Small Business Owner
15 fogli 457 mm
When using the straight edge on the top of the cutter, it's not a straight cut. Slightly off when using
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Lorimee Bello Lorimee Bello
Mrs
15 fogli 457 mm
Mrs 2
Hi I try to use the cutter that I bought but unfortunately it didn't cut straight all the cuts i get is slightly wavy. Can I return it? Sorry I can't upload more photos In trying but it only accepts one.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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cristyk cristyk
Not working properly after 2 uses
300 fogli 305 mm
Not working properly after 2 uses 1 Not working properly after 2 uses 1
Not working properly after just 2 uses. It now pulls the stacks of paper inward puckering it against the metal board and it is leaving a .25 inch chunk eaten out of my chipboard that falls in the path of where the blade comes out. It is not a quality cutter if it doesn't work after 2 uses. I submitted a help ticket and it has now been 3 plus days with no solutions to the problem, requesting a refund. I would love to buy a stack cutter that actually works.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Simões Simões
José
300 fogli 305 mm
José 1 José 1 José 1 José 1 José 1
Bom dia, A guilhotina não tem um corte uniforme, quando se colocam mais de 10 folhas, apenas corta nas laterais, com 1 ou 2 folhas nem corta :( Gostaria de saber se podem resolver o problema ou se podem substituir por uma que corte. Obrigado, José Simões
0 persone l'hanno trovato utile
Risposta del servizio clienti: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Toni Toni
CEO
300 fogli 305 mm
This item was very heavy and solid, but did not cut straight nor did it cut any paper cleanly. I returned the item, after a horrendous experience with customer service. There were many, many delays and ultimately had to get Paypal involved to get a refund, even after the packaged was returned and received. Vevor gave me quite the run-around. I do not recommend purchasing anything from Vevor. Save yourself a big headache!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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