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VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

Recensioni dei clienti per VEVOR A4 Paper Guillotine 12" Taglierina per Carta di Larghezza Tagliacarte Manuale per Impieghi Gravosi Taglierina per Fascette con Chiusura di Sicurezza a Morsetto per l'home office

300 fogli 305 mm

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Sam Sam
Unfortunately, I cannot recommend this guillotine.
300 fogli 305 mm
I purchased this because it was advertised as a heavy-duty paper cutter capable of cutting large stacks of paper. However, from the first time I attempted to use it, I noticed issues that made it unsuitable for my needs. The biggest problem is that the blade does not make a clean slicing cut. Instead, it pushes the paper forward as it cuts, causing the pages to lift, bend, and wrinkle. This happens even when cutting only a small number of sheets of 100gsm paper, nowhere near the advertised cutting capacity. There is also a measurement issue with the cutting guide. The printed grid does not line up in an intuitive way with the actual cutting position, as there is a gap between the ruler markings and where the blade cuts. This makes accurate measuring difficult and requires trial and error to work out the true cutting position. I have now tried to resolve these issues three separate times over the past year. When I first discovered the problem, I contacted VEVOR to request a return/refund, but the support I received was not helpful and the issue was not resolved. For a product marketed as a professional heavy-duty guillotine, I expected accurate measurements and a clean cut. Unfortunately, mine has never performed as expected and I cannot use it for the purpose I purchased it for.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Live Event Printing Live Event Printing
Missing part upon delivery, ignored by Support
15 fogli 381 mm
Missing part upon delivery, ignored by Support 1
The left paper stabilizer was missing upon delivery. Asking vector Chinese stooges for a replacement part or a link to buy a new one fell on deaf slanted ears. They don’t want to listen. I want to buy the part not return the item, pay for shipping. They’ve stalled for 30 days.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Waroquier marc Waroquier marc
Massicot
300 fogli 305 mm
Petit problème quand on coupe le début du papier et abîmé et pour régler la lame il n'y pas de réglage precis
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Teddybass30430 Teddybass30430
Pas forcément génial dans la durée
300 fogli 305 mm
Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2 Pas forcément génial dans la durée 2
Tout s'est très bien passé au début, coupe droite pas de soucis. Après avoir fait à peu près 200 découpe de papier 160 gr feuille à feuille, la lame semble émoussée, elle ne coupe plus sur toute la longueur mais déchire à certains endroits, et que dire de la tenue de la feuille, à chaque découpe la feuille n'est plus tenue (est-ce que c'est à cause de lame???) la feuille se déforme à chaque découpe, je fais des découpe pour un client et je me retrouve avec des feuilles déformée pas top au niveau de la qualité.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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ADiaz ADiaz
Broke in 3 months
300 fogli 305 mm
The blade detached within 3 months of occasional use. Never used it on over 250 pages, because that was when it started getting too hard to use. Used it less than 10 times a month. To get a replacement, I would’ve had to find a box big and strong enough to support it and take it to FedEx. Not feasible when you no longer have the original box and don’t own a car. This cutter is too big and heavy for one person to maneuver.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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User 459032 User 459032
I’ve never been good at being straight
15 fogli 381 mm
Bought this to get clean, straight cuts, but I’m finding the cut line tends to drift slightly on an angle even though the edge looks straight. The clamp/holder also doesn’t feel strong enough to keep the paper firmly in place, so the stack can shift during the cut. Could be user technique on my end, but so far I haven’t been able to get consistently straight edges.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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JM JM
Get what you pay for
15 fogli 381 mm
Affordable but not the best quality. Hard tonget clean straigt lines.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Carla Pace Carla Pace
Owner
15 fogli 381 mm
It’s an ok cutter
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Sheree Creath Sheree Creath
Want to Love It, But
300 fogli 305 mm
It came without instructions. That’s it. Period.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Jon Jon
Small Business Owner
15 fogli 457 mm
When using the straight edge on the top of the cutter, it's not a straight cut. Slightly off when using
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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