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VEVOR Incudine Acciaio 110,2 libbre 50 kg Incudine in Acciaio Blu Forgiatura Rivettatura Appiattimento Formatura del Metallo Lavorazione dei Metalli Trattamento

Recensioni dei clienti per VEVOR Incudine Acciaio 110,2 libbre 50 kg Incudine in Acciaio Blu Forgiatura Rivettatura Appiattimento Formatura del Metallo Lavorazione dei Metalli Trattamento

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650 Recensioni
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Rob Rob
Terrible experience
60kg Nero
I have never experienced a worse customer service or shipping experience. To make the story short, VEVOR has no way of tracking anything accurately, and CEVA outright lies. Wastes your time staying around to accept a shipment that never comes. Finally they offered for me to drive to the warehouse and pick up the item. Never doing business with either company again. Wise up! You both have terrible reviews online.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Tradotto da Inglese
Vedi originale
enclume en fer tendre enclume en fer tendre
enclume qui marque, fer tendre
25 kg Blu
livré 4jours en retard, colis abimé, enclume marqué, les coups de marteau la marque
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tradotto da francese
Vedi originale
smith smith
never got it
60kg Nero
They just never sent it. 3 or 4 weeks went by after they sent the email saying it shipped but it never did. Finally got a refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Robert Harding Robert Harding
Jiw
40 kg Blu
I never received my anvil! You sent it to my old address after I repeatedly told you my new one! I never received the form for my refund and will be reporting fraud to my bank if I don't get a refund of my $118 ASAP!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Chance Hedrick Chance Hedrick
Machines
60kg Blu
Dose not work at all. Never got it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Sandra arauna Sandra arauna
No me ha llegsdo
11 kg Blu
No me ha llegado el producto el yunque la paquetería dice que la guía fue modificada que lo cheque con ustedes
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya abordado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente. También le ofrecemos nuestras más sinceras disculpas por la insatisfactoria experiencia logística que tuvo. Hemos notificado este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Tradotto da spagnolo
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BEACH TIGER BEACH TIGER
Life of the unknown!!!
60kg Nero
I guess it was lost in space--never received--another one was never shiped as a replacement. How can a 100 lb anvil get lost0
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for bringing your worries to our attention. We’re sorry for any hassle caused. For additional support, go to our "Contact Us" page online; it’s in the bottom navigation bar. Use this to submit a ticket for unresolved problems, and our after-sales team will resolve them quickly. We appreciate your understanding.
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Josh Josh
Hasn't showed
60kg Nero
It wasn't delivered...................................................................Not much more I can say really.
0 persone l'hanno trovato utile
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Bridgett brown Bridgett brown
Not like described
60kg Nero
Wasn't like what was described or pictured as soon as I went to make something with it I used the hammer and it started breaking pieces off
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Mike Mike
Retired
10 kg Nero
I never received the anvil, so it is impossible to review it. I was sent a scissor jack instead, which I have no need for. I am supposed to be getting a full refund for the anvil. We will see. If you can't send the anvil then I won't be doing any more business with you.
0 persone l'hanno trovato utile
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