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VEVOR Verricello Elettrico, Capacità di Tiro della Linea 1588 kg Verricello ATV/UTV 12 V CC Φ0,5 x 1188,7 cm 12 Fili in Corda Sintetica, Passacavo Alluminio, Telecomando Cablato, Traino UTV ATV Barca

Recensioni dei clienti per VEVOR Verricello Elettrico, Capacità di Tiro della Linea 1588 kg Verricello ATV/UTV 12 V CC Φ0,5 x 1188,7 cm 12 Fili in Corda Sintetica, Passacavo Alluminio, Telecomando Cablato, Traino UTV ATV Barca

1587.57 kg

recensioni dei clienti

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Joe Joe
Low price. Some “issues”
2041.16 kg
Installed the winch and everything went as expected. When unlocking the drum to pull the line out, instead of powering it out, the drum was up and difficult to get it to rotate. Ice used it minimally, but perhaps it will wear in quickly and allow easier spooling.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Rob Rob
Dr.
1587.57 kg
Vevor dropped the ball on this. Could not tell me for a month what the bolt pattern was. Ordered it anyways because of their 100% guaranteed return policy. Arrived, didn’t fit, couldn’t even tell me it had only 3 mounting bolts. What winch only had 3 mounting bolts. They refused me to return the product, stuck with it, told me to go get it retro fitted at a shop. A months after it came they said the 4500 lb winch has 4 bolts. I sent them measurements, photos everything, they didn’t respond to anything. Way to go vevor. If anyone needs a rinky dink winch with 3 bolts holding it down, it’ll be good for pulling your kids wagon in the back yard.
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Daniel Wray Daniel Wray
Purchaser
1587.57 kg
Never received item due to shipper used. Not the first time this shipper returned my order without attempting delivery or "loosing" it. Sorry, as long as you keep using that shipper, I won't be ordering from you again.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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i i
h
1587.57 kg
The switches failed had to modify for installation.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
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Clement Potvin Clement Potvin
Déjà brisé après seulement 50 jours
2041.16 kg
Le treuil entre mais ne sort plus, quand je pese sur le bouton pour sortir j'entends un déclenchement mais rien ne bouge et le cable est pas coincé parceque quand je tourne la roue pour desambrayer le cable sort facilement je suis extrêmement déçu et vais demandé un remboursement
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Pphillips1959@gmail.com Pphillips1959@gmail.com
Owner
2041.16 kg
Light usage, no warranty , very poor assistance from VEVOR , very disappointed! Gotta throw it away . only 11 months old stripped gears pulling a 400 pound box . My previous winch lasted me since 2009 . My assumption is that the metals used inside are too soft . Don’t waste your money.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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ΠΑΝΑΓΙΩΤΗΣ ΠΑΝΑΓΙΩΤΗΣ
ΟΟΟ
2041.16 kg
UNFORTUNATELY, THE PROBLEM WITH THE WIRELESS REMOTE CONTROL NOT WORKING HAS NOT BEEN SOLVED, SO THE PURCHASE IS A FAILURE.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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joe joe
owner
2721.55 kg
terrible customer service/sell a winch but can not provide a bracket or tell you which one worked with winch/had to hire a weld shop to modify one bought to work with it
1 persone l'hanno trovato utile
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Andy Evans Andy Evans
Mr
Only used a couple of times and broke. Not getting much response for the return. Very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Spencer Spencer
no good
2041.16 kg
worked then had strain on it and snapped in half. just grinds and ripped the thing into 2 pieces
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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