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VEVOR Ventilatore da Soffitto da 244 cm Senza Luce, Telecomando a 6 Velocità, 8 Pale in Alluminio, Motore DC Reversibile, Moderno Ventilatore a Filo per Soggiorno, Patio, Nichel Spazzolato

Recensioni dei clienti per VEVOR Ventilatore da Soffitto da 244 cm Senza Luce, Telecomando a 6 Velocità, 8 Pale in Alluminio, Motore DC Reversibile, Moderno Ventilatore a Filo per Soggiorno, Patio, Nichel Spazzolato

243 cm Nichel Spazzolato 8 Lame in Alluminio

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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James James
Owner operator
Arrived with box opened and missing parts. Took forever and countless emails before finally getting it straightened out.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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lil_bacon1992 lil_bacon1992
Missing parts. Still waiting on replacements
Ordered it and there was a missing bracket that holds one of the fan blades. Called and made a claim about the missing part. Still haven't recieved a replacement part so I can finish assembling the fan so it's able to be used. Would have rated higher if the customer service was better.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tverdu01 tverdu01
Mécontentement
180 cm Colore Noce 3 Lame in Legno Massiccio
Ventilateur reçu il y a 1 mois et ne fonctionnent pas. Après x tickets avec le support technique, on m'a, finalement proposé de me rembourser la moitié du prix du ventilateur ce que j'ai accepté car je pensais que le problème venait uniquement du Fan controller (très facile à remplacer). J'ai donc remplacé celui ci mais le problème persiste. Je dois donc remplacer le moteur mais qui est introuvable sur internet. Tout cela pour dire que ...Si, comme je l'avais demandé initialement, le remboursement avait eu lieu immédiatement après ma demande, je n'en serais pas là actuellement.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Carl Compton Carl Compton
Missing Parts
243 cm Nichel Spazzolato 8 Lame in Alluminio
Can’t say it’s good as parts missing tried to resolve problem with company sent several emails still waiting on them to resolve and send remote control and receiver
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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NITROHEMI NITROHEMI
MR.
DISAPPOINTED IN THE AMOUNT OF AIR MOVEMENT. NEEDS FASTER MOTER
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Clay T. Clay T.
Does not move as advertised. Max speed is not what I expected!
Does not move as advertised. Max speed is not what I expected! 1
Fan indeed looks well built, but has a wobble at max speed. Does not move air as advertised!! Needs a stronger motor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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grcgrld@gmail.com grcgrld@gmail.com
If i can get a replacement remote and module
The fan is great after I had to purchase a universal remote module and remote. Apparently I was not in the box when it arrived. Everything else was there and I made it work after spending 49.00 dollars. Not to happy when i found it missing. I would like to have the original module and remote if possible. Please let me know what you can do about it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re sorry to hear that an item was missing from your order. We understand how disappointing this can be.We’ll create a ticket and our customer support team will get in touch with you soon to investigate the issue and arrange the appropriate resolution via email. Please check your inbox promptly for our messages.
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Jonathan Edwards Jonathan Edwards
Missing parts.unusable.
I’ve had this fan for one month now and cannot use because it arrived missing the blade holders that attach the blades to the motor. Vevor support keeps emailing saying they're going to send me the missing parts, but none to date. My request for refund/return was denied so consequently I'm stuck with a $220 unusable fan until parts arrive. Im just hoping that they send the correct parts. Good communication, but it amounts to nothing if you cant resolve the issue in a timely fashion.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Matt Followwell Matt Followwell
Never received it
Placed the order online. Never received the fan or even a tracking number. I would like a refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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marinoslawns marinoslawns
In accurate CFM rating
Does not move much air at all in my shop. Would not buy it again
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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