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VEVOR Ventilatore da Soffitto da 213 cm Senza Luce, Telecomando a 6 Velocità, 8 Pale in Alluminio, Motore DC Reversibile, Moderno Ventilatore a Filo per Soggiorno, Patio, Nichel Spazzolato

Recensioni dei clienti per VEVOR Ventilatore da Soffitto da 213 cm Senza Luce, Telecomando a 6 Velocità, 8 Pale in Alluminio, Motore DC Reversibile, Moderno Ventilatore a Filo per Soggiorno, Patio, Nichel Spazzolato

213 cm Nichel Spazzolato 8 Lame in Alluminio
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bg bg
HORRIBLE CUSTOMER SERVICE
I ordered 2 fans from Vevor. Installed both and one has a bad motor. Contacted Vevor customer service almost 3 weeks ago and they have sent me to 3 different departments without resoluiton They tried to offer a refund of $52 for a fan I just paid $175 for. The last department I was sent to doesn't even respond to try and help. I have sent countless emails and still have a fan that doesn't work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Curt Curt
Poor customer service
Installed my fan last week to find that it does not power on. My Electrition checked power going to it and it is correct. Remote will not pair do to the fan not working. Do to the slow response in customer service I have purchanced a different brand it is hot here in ga and can’t wait a week for a response. This is my first and probably my last purchase with vevor. Very disappointed in this process. Would still like my refund and a place to ship this junk too thanks
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Taylor Kirkland Taylor Kirkland
Mr
Missing parts couldn’t put together
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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George George
home owner
Fan worked good for a day and a half then the control board burnt up. So there for I had a bad experience with this particular fan.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Roberto Roberto
r
213 cm Nero 8 Lame in Alluminio
LA factura está mal
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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Rodney Patterson Rodney Patterson
Owner
Under powered with a confusing remote with almost zero instruction, I wouldn't buy again
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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TA TA
Missing Parts
I received my fan without the brackets for the blades. I’m still waiting on the brackets a month later without so much as a tracking number but keep being told to be patient. Very disappointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jörg Jörg
funktioniert nicht
243 cm Nero 8 Lame in Alluminio
Der Fan dreht sich nicht, obwohl Fernbedienung und Reciever miteinander kommunizieren( Beweis Piepton) und auch Strom in Richtung Motor geht ohne dass sich dieser bewegt (auch kein Brummton!). Per Hand lässt er sich locker drehen!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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FANS FANS
FANS
VEVOR HAS THE WORST CUSTOMER SERVICE THAT I HAVE EVER SEEN. I BEEN FIGHTING WITH THEM SINCE 6.5.2026 TO GET AN ISSUE RESOLVED AND STILL NO HELP. I WOULD THINK TWICE BEFORE BUYING FROM THEM PRICE IS IMPORTANT BUT IF YOU HAVE A PROBLEM AND CAN NOT GET ANY SUPPORT IT IS NOT WORTH THE SAVING.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Steven Nichol Steven Nichol
Slow
Great fan just doesn't go very fast on the highest setting!
0 persone l'hanno trovato utile
Elemam: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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