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VEVOR Ventilatore da Parete Industriale, 505 mm, Ventilatore Oscillante a Muro con Nebulizzazione, IP44, 3 Velocità, Telecomando, Flusso d'Aria Potente, per Officine, Garage e Ambienti Commerciali

Recensioni dei clienti per VEVOR Ventilatore da Parete Industriale, 505 mm, Ventilatore Oscillante a Muro con Nebulizzazione, IP44, 3 Velocità, Telecomando, Flusso d'Aria Potente, per Officine, Garage e Ambienti Commerciali

56 cm

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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321 Recensioni
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pwpep1 pwpep1
Great price unexpected issues
I bought this over a month ago. It took longer than expected to get here but once it was here I installed it. the instructions were limited on how to put it together but after a few mistakes I was able to get the misters on correctly and then install it outside. The unit worked for a few days and then the left to right swing motion stopped working. I contacted their support via email and 2 days later they asked me to troubleshoot the unit first by checking a screw and then by taking the motor cover off to check internally. Once that was done and I could not fix it myself the only offer I received was for them to ship me a new motor assembly and re-assemble the unit and test it out. When it worked I loved it trying to get one that keeps working is a hassle. Instead of sending a whole new unit I had to try and fix their defective unit before they would do any type of replacement to fix the problem. I bought this for a good price but I have paid more in time and effort on my part to make it actually work as advertised. Buyer beware with this company
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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patspolishperfection patspolishperfection
Shuts off and on
I got my fan a month ago and it worked great but the last week it has been shutting off on its own and not starting back up without jiggling or moving it! I bought another 2 weeks after and it seems to be running ok!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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beverlydannygilmore beverlydannygilmore
It doesn't put out like it should
I gave a 2 star for the looks and style but the preforming part is pretty bad I keep it on the high setting if I didn't u couldn't feel it if u get the motor putting out rpm like it should it would be a awesome fan but my Dollar Store fan puts out better sorry but giving my honest opinion
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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Gaetano Lavore Gaetano Lavore
Prodotto arrivato difettoso è nemmeno sostituito
56 cm
Ho acquistato questo ventilatore, è dopo averlo fatto montare ad uno specialista per evitare errori o rotture, dopo solo venti secondi la funzione "swing", ossia oscillazione non funzionava più, rimanendo bloccato. Dopo vari tentativi nel contattare l'assistenza, mi scrivono che " non abbiamo potuto procedere alla sostituzione poiché il pezzo di ricambio è andato perduto durante la spedizione ". Quindi dopo varie settimane ad attendere invano mi dicono che possono offrirmi un rimborso di 50 euro per un ventilatore pagato 85. Società poco seria è non affidabile
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
ISRAEL MUCIÑO GUTIERREZ ISRAEL MUCIÑO GUTIERREZ
8 piezas 2 fallaron al mes de la compra
Se compraron 4 paquetes de dos unidades de 18 pulgadas , en poco tiempo fallaron dos , no se cual es el procedimiento para que me cambien los que fallaron o tengo que esperar antes que se acabe la garantía por si fallan los demas. Espero su respuesta
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Erica Erica
Ability to contact support is lacking
Online this said it had a fully enclosed motor which is NOT the case. I have reached out to return them and it has been 4 days with no response. I'm not impressed with this company so far.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Al*** Al***
Crappy fan
The remote control on fan doesn't work 😕😞
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cmm Cmm
Me
I ordered this item from this company. And I have been in a shipping, hail with them for the past 2 months. I finally got a refund today. They shipped the item to whoever has never showed up. I would never never do business with them again every time I buy something they ship it somewhere else, they don't listen to you. Their customer service sucks and treats you like s*** and patronize you .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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fred fred
mr,
Cheaply made! Can not get a hold of anyone to return the item! very unhappy!!!!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Jatty Jatty
Poor Customer Service
Another product in my order arrived damaged. Contacted customer service and they never responded. Talked to an agent and they kept telling me that they emailed me and they have escalated the issue but I never received an email. Have yet to get a resolution. The agent keeps sending me screenshots of emails she said they are sending me but removes header (does not display the email it was sent from, email sent to and date and time). I have checked all my folders and those emails have not been received. This company is a scam save your money. They will not provide support for their products.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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