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VEVOR Inverter Carico Convertitore di Frequenza Variabile, 220 V 3 KW H100-3S2-1B VFD Inverter Convertitore di Frequenza per Macchine Avvolgitrici, Miscelatori, Estrusori, Taglierine, Avvolgitori

Recensioni dei clienti per VEVOR Inverter Carico Convertitore di Frequenza Variabile, 220 V 3 KW H100-3S2-1B VFD Inverter Convertitore di Frequenza per Macchine Avvolgitrici, Miscelatori, Estrusori, Taglierine, Avvolgitori

3 kW Bianco 13A

recensioni dei clienti

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françois françois
variateur d100
3 kW Bianco 13A
probleme de qualité, variateur de frequence voltage trop bas: code erreur E.Lu parametre F127 en mode erreur le règlage des parametres n'est pas évident car deux tensions d'entrée sont possibles un ajout d'information serait utile pour faciliter la mise en oeuvre.
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Greg Glenn Greg Glenn
CTO
3 kW Bianco 13A
This is a really hard review. The product was good however the customer service sucked. About the best thing I can say is Vevor should not advertise "get it by" date unless they can deliver on that date. I had an issue that I needed the inverter basically overnight for a mechanical issue that needed immediate resolution. I ordered the device on Saturday the 31st of January, expecting a delivery date of 2/2 which is what was advertised. Mind you, I did not have any options on shipping, because of this I expect the vendor to select a shipping method that would get the product to me on time. I received the product 5 days later than the advertised date causing me to have to secure a another controller and install it. This cost me so much time that paying a couple of buck for shipping would have been a better way to go. Heck this box weighed about 3lbs and is very small, In fact I could ship this box with 2 day delivery for about $13 bucks and that is at retail. I am sure that Vevor could have done two day shipping for $3 or $4 bucks which I would have paid for if I had the option. I did get the new inverter installed on Sunday and it appears to work as advertised. My biggest issue is customer service making excuses for the slow shipment, telling me that they shipped it on time. This is not an acceptable excuse as Vevor gave no option on shipping. This box went all over the western US going from Chicago, to Colorado to Los Angeles to San Francisco then to Sacramento. While I am all for site seeing, not for a package that was advertised "get it by Feb 2"
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mario Pumarada Mario Pumarada
Mr
3 kW Bianco 13A
Not work properly
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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BERNARD TETARD BERNARD TETARD
facture, infos en anglais
3 kW Bianco 13A
Bonjour. Je n'ai pas fait attention que c'était un produit chinois et document en anglais. Ou es ce que je peux récupérer la facture et sa garantie. installateur initial absent, je recherche instruction en français. Merci de votre réponse Bernard TETARD
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Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Cândido Cândido
eng
3 kW Bianco 13A
Para um variador de 4CV cuja cablagem será no mínimo 4mm2 os bornes não suportam esta secção de cabos
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M Y M Y
CUIDADO solo 220V!!!
3 kW Bianco 13A
No lo pone en ninguna parte, quizá mi error fue asumir por omisión que trifásico, como estamos en la unión europea, se refería a 380V, pero no... Solo funciona a 220v en bifásica o trifásica...
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Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Aart Aart
AX1-2200 omvormer
3 kW Bianco 13A
Ook hierboven is een deel van de sterbeoordeling nog niet correct, wordt vervolgd, de omvormer is op 3 fase input aangesloten op de aansluitingen L1, L2 en L3 en circa 5 tellen na inschakelen van spanning een doffe klap, wat rook uit de inverter en uiteindelijk na demontage afkomstig van een condensator welke in het apparaat ontploft is, een soortgelijke review had ik hier al eerder gelezen en dacht toen van zal wel een fabrieksfoutje geweest zijn echter nu gebeurt mij dit ook, ik moet verder en heb voor nood een andere goedkopere inverter gekocht waarvan de input aansluiting nu alleen op 220 volt is.
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Risposta del servizio clienti: We hebben gemerkt dat het probleem dat u via e-mail hebt gemeld, is opgelost. We zijn blij dat uw probleem snel is opgelost. Mocht u nog vragen hebben, neem dan gerust contact met ons op.
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John John
m
3 kW Bianco 13A
Bonjour, je l'ai branché et il a fondu, je ne vous en ai rien dis car vous m'auriez répondu que je m'était trompé dans le raccordement. bonne journée.
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Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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ko ko
Cant get tech support
3 kW Bianco 13A
I have been trying to connect tech support for so i can connect unit to my cnc. I have submitted several "contact us" notices.
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Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Levi Levi
electric engineer
3 kW Bianco 13A
Between the 3 phases it only allows to get maximum 220V so it is a device for 3x110-120V. It is NOT meant for real 3x220V (380V) or 3x230V (400V). It do NOT match with the European voltage standards, despite the customer support statement. After the confirmation of the customer support, I have tried to connect that to 3x230V and it exploded. Overvoltage protection reach for only +15%.
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