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VEVOR Trivella per Pali a Gas 63 CC 2400 W Trivella per Terra, Trivella a Gas con Punte 200 mm 1 Asta di Prolunga, Trivella per Pali di Recinzione per Piante da Giardino, Piantagione, Arancione e Nero

Recensioni dei clienti per VEVOR Trivella per Pali a Gas 63 CC 2400 W Trivella per Terra, Trivella a Gas con Punte 200 mm 1 Asta di Prolunga, Trivella per Pali di Recinzione per Piante da Giardino, Piantagione, Arancione e Nero

8 pollici-63cc

recensioni dei clienti

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Ginger West Ginger West
Shipping damage issue
We purchased the post hole digger and when we received it the box was damaged which caused the cover to be cracked/damaged - reached out to Vevor customer service by email as that is the only way you can “talk” to anyone, what I thought was the final resolve Vevor was sending us a replacement cover - here we are 3 weeks in and the only thing I am getting is emails asking to send an amount for compensation, no longer offering to send cover and will not respond as to why this is no longer an option. I just make this post to say be cautious in the event that you have to deal with customer service.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.
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Paul Feazell Paul Feazell
Buyer
Buyer  1 Buyer  1
Post hole auger damaged and not working sent video and I was left spinning in the wind for 4 days now without a return label or an exchange item. Will accept smaller auger with rebate if bigger one not available. Vevor returns are an adventure. Already sent video to a Nichole on Vevor chat function
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jaasai Jaasai
Rivota
Rivota 1
The engine starts and revs normally, but the auger does not rotate. It only accelerates and does not transfer power. There is a strong burning smell, similar to burnt brake or clutch material. The unit is not functioning properly and I am requesting warranty service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alvin Dale Powell Alvin Dale Powell
Owner Raven Branch Farm
Owner Raven Branch Farm 1
Arrived damaged and cant crank it to operate. I'll be glad to amend review depending on speed and quality of customer service. As of now, it is junk. Not my typical experience with Vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Susel Stebbins Susel Stebbins
Horrible customer service!!!
Horrible customer service!!! 1 Horrible customer service!!! 1
The item arrived damaged. The throttle trigger was broken off. I am currently on week 2 of trying to get my money back and return this crap and they keep giving me the run around. Do yourself a favor and buy an American product. They dont have a live customer service or phone number so everything is done via email messages. It's not worth the money.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lars Lars
Sir
Sir 1
Auger came later than estimated on website (or would have purchased somewhere else). Ran for 1 minute before engine seized. Attempted to get a refund for purchase through Vevor but I'm not getting any response as the automated system has indicated. 24 hours to get an automated response that says to wait up to another 48 hours. Now waiting several days and nothing. Buyer beware.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Thomas warren Thomas warren
Post hole digger
Post hole digger 1
Used it twice and now it will run but the auger won’t turn. That’s a pretty expensive use basically one use for 5 minutes. Won’t be replacing it
6 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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Martha Martha
brand new, won't start
I assembled the 50cc Vevor auger, pulled the starter and absolutely nothing happened. It's too late to return, so I am left with this and no post holes-lesson learned!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Jerry
Owner
A piece of 💩. It didn’t work from the moment I took it out of the box…..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jamie Jamie
Mr
If I could give this less than 1 star I would. This thing never started for for me. Not once. I spent two days pulling on this thing until the pull start cord snapped. What was I thinking buying this? Please save yourself time and money and don’t buy this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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