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VEVOR Trasportino per Cani e Gatti Approvato dalla Compagnia Aerea, Carico Massimo 11,3 kg Borsa per Animali Domestici con Maniglia Telescopica con Ruote, Tessuto Oxford 600D, Cerniera Autobloccante

Recensioni dei clienti per VEVOR Trasportino per Cani e Gatti Approvato dalla Compagnia Aerea, Carico Massimo 11,3 kg Borsa per Animali Domestici con Maniglia Telescopica con Ruote, Tessuto Oxford 600D, Cerniera Autobloccante

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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Nikol Nikol
Pet carrier
9.9 kg
I already own 1 of these and find it awesome. I gave three stars because I did not receive my package due to my carrier. The one that I do have is great. I've yet to see anyone with a carrier like mine. Me and my fur babies are the Talk of the Town when we go out. I like that it's so versatile and you can take off the wheels and have a regular carrier and it also comes with a food / water bowl. My fur babies are 10 lb soaking wet so this is by far spacious for them. I'd like how they're not so snug and they have a little bit of room for a blanket and stuff. But had I received it it would have gotten five stars I think this product is awesome and the manufacturer does a good job. When I messaged about not receiving the package they were nice enough to send me a refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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H H
Carrier
Good luck fitting 25 pound dog in there. There’s no room at all.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robin Landholm Robin Landholm
Ms
9.9 kg
You may have shipped it. I never received it and you have not sent a replacement nor credited my account
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
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Amber Dawn Amber Dawn
Never received any order
15.8 kg
I don't know what to do but I ordered this July 17th and it's almost 3 months and shows that the shipping was cancelled. I had to pay monthly and they never sent it. So I give them 0 stars.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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