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VEVOR Tosaerba Manuale per Prato con Cesto Capienza 198L ca. Arieggiatore per Prato Manuale Sacco di Raccolta Larghezza Taglio 66 cm, Tosaerba Spazzola Rotante Altezza Regolabile per Prato da Giardino

Recensioni dei clienti per VEVOR Tosaerba Manuale per Prato con Cesto Capienza 198L ca. Arieggiatore per Prato Manuale Sacco di Raccolta Larghezza Taglio 66 cm, Tosaerba Spazzola Rotante Altezza Regolabile per Prato da Giardino

66 cm

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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1308 Recensioni
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Ricky Ricky
MR
76 cm
Please don’t waste your money on this. My hope is that someone will read this review and not buy this. It doesn’t work at all
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colby howell Colby howell
Mr
66 cm (Spazzola a V)
Definitely not impressed with this, had high expectations of this working alot better . Grass clippings it works well but anything bigger or heavier it fails to pick it up. Rocks, acorns , pecans, and dog poop. Wouldn't recommend this if your looking for more than just just collecting grass clippings
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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OldVevorBuyer OldVevorBuyer
Cheap and does not work very well
53,5 cm
It feels very light weight and not in a good way, it is mostly plastic with very think tubing. The brush will not go down all the way to the ground. I have tried it on cement pathways, real grass lawn, and a fake lawn. it couldn't completely clean the cement or the real grass lawn at all. I was able to finally get the fake lawn clean but only after passing over the same spot 4 time minimun. It is so light weight that a wind came up and blow it over.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Kathy McNally Kathy McNally
Not as seen on ad
53,5 cm
It does not operate as what it looks like on the ad. Does not just miraculously sweep up all the cones and grass. It catches a lot and doesn’t flow easily.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Paul Paul
A warning before you buy
53,5 cm
My review of vevor- I saw this product in an ad and I thought it would be great for the pesky gum balls in my front yard. When my package arrived I was excited. I started putting it together, and had it almost finished, when I noticed I think I'm missing a piece. I thought maybe I just hadn't looked hard enough in the box, but after a thorough search it wasn't there. It was needed to attatch the handle, and therefore needed to USE THE PRODUCT. I followed the steps and sent a simple "I'm missing part number 12 in the instructions" and I was assured via auto response that I would be contacted back in the next 48 hours. I waited 5 days, no big deal, Ill shoot them another message. Their response felt like Ai, asking me about if the packaging was intact, and if anything was damaged, and could ai attatch photos of the damaged packaging. None of which were my initial issue I contacted them for. I explained again and a day or 2 later they tried to confirm the part I was missing. I confirmed it was the "orange clips" implying TWO of them, one for each side of the top handle. 11 days after my first initial email they said they would send me the correct part. I once again said I need TWO. A week later, the package came in the mail, one orange clip.. I emailed again and told them I was trying to be patient but I was pretty clear and asked if they would send me another orange clip to complete the assembly of the product I purchased. Their response "As we are currently unable to provide an estimated restocking time for the accessory, we would like to offer you compensation in the form of $27. Would it be possible for you to purchase the corresponding accessory locally for repair or seek the assistance of a local technician for repairs?" I accepted their response but asked "if I am unable to find the correct piece at a hardware store could I be sent the correct piece when it finally comes back in stock?" They then hit me with an ultimatum, saying I have 2 options which both require me to return the item. Either they will send me a new product after I return it, or they will give me a full refund. If I don't respond in 48 hours the issue would be "resolved" I just wanted an orange clip. If they are able to send me A FULL NEW LAWN SWEEPER then does it have the TWO orange clips? This doesn't make sense. Not a great experience, I won't be recommending this product to anyone. I recommend whoever is reading this to look elsewhere or to have spare parts to figure it out for yourselves.
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Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tracy Lusk Tracy Lusk
Mr
66 cm (Spazzola a V)
Still trying to get the sweeper assembled. Did not come with instructions..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Brinley Richard Brinley
SIR
53,5 cm
Read the return policy.This company will take your money quicker than they will give it back... was offered a steep discount to not return it... accepted it and made up my difference selling this item brand new on the marketplace. They have an aggressive marketing strategy. And we'll take your money instantly, but when it comes to canceling it, I try to cancel it within an hour and was told free returns. After trying to return it. They wanted me to cover shipping due to mistakingly purchasing.
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Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Chris Starrenburg Chris Starrenburg
??
53,5 cm
It’s completely plastic and feels like it’s gonna break!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Leslie Leslie
Disappointment
53,5 cm
I was excited to receive this. Total disappointment. Shipment lost for over two weeks. Customer service was little help. Only advised to keep waiting. Once arrived and put together, I was equally disappointed. Cheap plastic. Difficult to push. I regret this purchase.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Ghouse Ghouse
This product is junk!
53,5 cm
This so called sweeper has no brooms, only a line of plastic straps. I put mine straight into the trash. Disappointing, as vevor has sold .e a few good products. Can't return anything since CHINA is so far away shipping cost too much. Just don't.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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